topic Re: Account Registration - Email Too Long in Get Support

Account Registration - Email Too Long

varushika — Wed, 05 Jan 2022 17:17:36 GMT

I am trying to refer a friend and the Account Setup will not allow her to setup her account because her email is more than 30 characters long. Please advise. She does not want to make another email just for public mobile. @CS_Agent

Re: Account Registration - Email Too Long

esjliv — Mon, 27 Jul 2020 20:39:46 GMT

@varushika wrote:
I am trying to refer a friend and the Account Setup will not allow her to setup her account because her email is more than 30 characters long. Please advise. She does not want to make another email just for public mobile. @CS_Agent

@varushika

Hi, maybe she can set up an alias email:

https://support.microsoft.com/en-us/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2

Re: Account Registration - Email Too Long

computergeek541 — Mon, 27 Jul 2020 20:59:57 GMT

@esjliv It looks like an alias address can be shorter for Microsoft addresses, but I'm not sure about G-Mail. There also no guarantee that aliases are supported by this person's e-mail provider.

@varushika You're going to have to use a different e-mail address.

Re: Account Registration - Email Too Long

Anonymous — Mon, 27 Jul 2020 21:04:41 GMT

I use webnames, yahoo, gmail and telus. GMail was the only one with the convenient, on-the-fly aliasing.

Some have aliases that you can configure.

Otherwise it's create another email address and just forward it to ones main address.

Re: Account Registration - Email Too Long

geopublic — Tue, 28 Jul 2020 00:02:51 GMT

@varushika Try sending them an email by truncating the first part of their email so that the total length is 30 characters long. If they received your email just ask them to use the 30 character version instead.