topic can i join a new provider while stuck waiting for PM? in Get Support

can i join a new provider while stuck waiting for PM?

ybickerstaff — Tue, 04 Jan 2022 18:23:37 GMT

I am currently without PM services and stuck in "port hell" or "port limbo" as someone at rogers explained. no mods have reached out and I cannot put up with this anymore. I drive a lot for work and went out last night and got lost because I couldn't use my data for GPS. This PM experience has been nothing but hot garbage for me and I am frustrated and wondering if anyone knows if I can just go to another phone company and actually get service? I just want to start a plan elsewhere and get back on the grid

Re: can i join a new provider while stuck waiting for PM?

xCameron94x — Sun, 11 Dec 2016 19:19:13 GMT

you could sign up for a prepaid service somewhere for now, but you'll have to get a different number because your port request isnt fully completed. if your mobile number is linked with skype you could try that too

Re: can i join a new provider while stuck waiting for PM?

Mana — Sun, 11 Dec 2016 20:00:26 GMT

When you talked to Rogers, did they tell you that there is no port request from PM?

if so, maybe you can quickly open up another account with Rogers or elsewhere and port out quickly.

Re: can i join a new provider while stuck waiting for PM?

mimmo — Sun, 11 Dec 2016 20:21:59 GMT

doens't your rogers sim still work? why not just use that till things get resolved.

could you also try to port your number to anoher provider using your rogers info? that would in essence kill the PM port i believe.

Re: can i join a new provider while stuck waiting for PM?

ybickerstaff — Mon, 12 Dec 2016 00:47:11 GMT

My rogers sim stopped working and rogers themselves told me I was ported out. I believe I have ended my saga with PM and have joined another carrier on a monthly plan 😊

Re: can i join a new provider while stuck waiting for PM?

mimmo — Mon, 12 Dec 2016 01:00:54 GMT

sorry your experince was not a good one. Hopefilly your new plan is better than your old rogers one. Hoping PM can clean up their act and maybe entice you to come back in the future:)

Re: can i join a new provider while stuck waiting for PM?

david_l — Mon, 12 Dec 2016 02:00:40 GMT

@ybickerstaff wrote:
I am currently without PM services and stuck in "port hell" or "port limbo" as someone at rogers explained. no mods have reached out and I cannot put up with this anymore. I drive a lot for work and went out last night and got lost because I couldn't use my data for GPS. This PM experience has been nothing but hot garbage for me and I am frustrated and wondering if anyone knows if I can just go to another phone company and actually get service? I just want to start a plan elsewhere and get back on the grid

So did you end up getting your money back then?