topic Service in Get Support

Service

RocklandMenzies — Wed, 05 Jan 2022 17:15:40 GMT

I have paid and can't use my phone!

popping — Sat, 25 Jul 2020 05:32:10 GMT

We need more info from you before when can help you.

If you account status is active, what is working and what is not working?

Rebooting your phone may get your phone working again.

gpixel — Sat, 25 Jul 2020 05:30:40 GMT

@RocklandMenzies contact customer support there has been alot of payment issues lately

type "cannot reactivate service"

(use the chat bubble options, then click "submit a ticket, click me" option)
https://publicmobile.ca.ada.support/chat/

make sure to check your inbox(top right corner envelope icon) periodically, for a message

geopublic — Sat, 25 Jul 2020 06:03:42 GMT

@RocklandMenzies Restart your phone. If it's still a problem dial 611 of your account is suspended the follow the prompts to reactivate your account.