topic Re: plan change reward carry over in Get Support

plan change reward carry over

lessgrowth — Wed, 05 Jan 2022 17:15:26 GMT

I am considering changing from $10 to $15 plan. Do my present rewards: $2 for auto pay an $1 for loyalty carry over if I change?

Re: plan change reward carry over

esjliv — Fri, 24 Jul 2020 20:49:25 GMT

Hi @lessgrowth ,

Yes, they do carry over!

🙂

Re: plan change reward carry over

gpixel — Fri, 24 Jul 2020 20:49:27 GMT

@lessgrowth hi yes they will carry over

Re: plan change reward carry over

geopublic — Fri, 24 Jul 2020 20:53:18 GMT

@lessgrowth wrote:
I am considering changing from $10 to $15 plan. Do my present rewards: $2 for auto pay an $1 for loyalty carry over if I change?

@lessgrowth Rewards and add-ons are associated with your account and not your plan so you can change plans as many times as you wish without affecting your rewards/add-ons.

Re: plan change reward carry over

ShawnC13 — Fri, 24 Jul 2020 20:55:06 GMT

@lessgrowth wrote:
I am considering changing from $10 to $15 plan. Do my present rewards: $2 for auto pay an $1 for loyalty carry over if I change?

As stated all of your current rewards will carry over if you change plans. The extra $5 between plans gives you a lot more service. You will now have unlimited incoming calls, unlimited texting, and 100 minutes of outgoing calls!!

Re: plan change reward carry over

maximum_gato — Fri, 24 Jul 2020 22:25:26 GMT

@lessgrowth

Keep in mind the $10 plan is no longer offered once you switch you can no longer switch back. Any data will be 4G LTE throttled to 3mbps.

Re: plan change reward carry over

sunflowershine — Fri, 24 Jul 2020 23:49:12 GMT

@lessgrowth The reward will stay the same. As other mentioned that you can't get back the $10 plan in the future once you change your plan. I find buying an add-on of $5 of 500 minutes of Canada-wide calls are more feasible than having $5 more each cycle. The add-on minutes will stay in your account you use them up.

Re: plan change reward carry over

lessgrowth — Sat, 01 Aug 2020 19:09:16 GMT

What does "Any data will be 4G LTE throttled to 3mbps" mean to me with the $15/month plan?

And thanks for your support.

Less

Re: plan change reward carry over

computergeek541 — Sat, 01 Aug 2020 19:20:45 GMT

@lessgrowth wrote:
What does "Any data will be 4G LTE throttled to 3mbps" mean to me with the $15/month plan?
And thanks for your support.
Less

This means that your data speeds, when connected to the LTE network, won't be any faster than that 3Mbps speed.

Re: plan change reward carry over

gpixel — Sat, 01 Aug 2020 19:38:21 GMT

@lessgrowth yes, even on the $15 plan it's throttled lte

Re: plan change reward carry over

Rubymangal — Sat, 01 Aug 2020 20:14:32 GMT

Yes I believe they do. Since the rewards are based on the account. Cheers!