topic Re: Weird text message received from PM in Get Support

Weird text message received from PM

Gavran — Tue, 04 Jan 2022 18:23:23 GMT

Just received a weird text claiming to be from PM (#512-9):

"We're here to help. Visit our community for issues with your service. If we can't solve your issue you can also contact the CCTS @ ccts-cprst.ca or 1-888-221-1687"

I haven't experienced any issues recently, everything seemed to be good. What is the reason of this text message?

Re: Weird text message received from PM

chukdefatey — Tue, 21 Apr 2015 18:14:50 GMT

All Service Providers send a similar message from time to time that mentions the CCTS

Re: Weird text message received from PM

Gavran — Tue, 21 Apr 2015 18:22:57 GMT

Have never received any for 8 years using cell phone in Canada 🙂

Anyway, thanks for explanation!

Re: Weird text message received from PM

chukdefatey — Tue, 21 Apr 2015 18:27:54 GMT

As I said it comes from time to time but its most likely to Come when you switch service providers and or have filled a complain with the service provider or with the CCTS

Re: Weird text message received from PM

Mansi_G — Fri, 24 Apr 2015 18:24:57 GMT

Above is correct. As @chukdefatey mentioned, it's an industry-wide mandate.