topic Re: Autopay in Get Support

Autopay

BCF1973 — Wed, 05 Jan 2022 17:13:47 GMT

Can you sign up for that with your debit card, like from your bank acct?

Re: Autopay

Lorca — Thu, 18 Jun 2020 00:51:46 GMT

Sorry no. It must be a credit card or purchased vouchers from participating vendors.

Re: Autopay

geopublic — Thu, 18 Jun 2020 00:51:50 GMT

@BCF1973 No you cannot. PM only accepts credit cards or debit credit cards.

Re: Autopay

hairbag1 — Thu, 18 Jun 2020 01:05:41 GMT

@BCF1973 wrote:
Can you sign up for that with your debit card, like from your bank acct?

If you didn’t register a card at activation, you can do so by signing in to your account. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Register my Credit or Visa Debit Card’. We accept credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information section blank.

Re: Autopay

gblackma — Thu, 18 Jun 2020 01:03:51 GMT

@BCF1973 you can use either MasterCard or Visa Debit. Stay safe.

Re: Autopay

computergeek541 — Thu, 18 Jun 2020 02:48:44 GMT

@BCF1973 wrote:
Can you sign up for that with your debit card, like from your bank acct?

Depending on what you mean by "like from your bank acct", yes you can, but only under certain circumstances.

First off, your bank card/debit card must have the Visa logo on it. There are some reports of debit cards working that have a Mastercard logo working, but that is not officially supported. If that's the case that your bank card/debit card has a Visa logo on it, it can be used to make payments to Public Mobile.

Note that the payments themselves are not initiated through your online banking, nor can they be done through Interac e-mail transfer. The payments need to be iniated from within your Public Mobile self serve account. The money is then immediately taken from your chequing/savings account.