topic Re: messaging not working when i reached data limit in Get Support

messaging not working when i reached data limit

hawkella — Wed, 05 Jan 2022 17:12:01 GMT

i reached the max data limit for the month so i could not longer browse etc but my text messages would not send either. Are they related? i have unlimited texting? Surely the two are not attached. this was text messaging with no pictures etc just words.

Re: messaging not working when i reached data limit

gblackma — Tue, 21 Jul 2020 01:04:11 GMT

@hawkella of your phone is an iPhone and you are using Imessage it requires either wifi or plan data to work. Enable sms amd mms and use that when your data is finished. It doesn't require plan data. Stay safe.

Re: messaging not working when i reached data limit

hairbag1 — Tue, 21 Jul 2020 01:07:39 GMT

@hawkella wrote:
i reached the max data limit for the month so i could not longer browse etc but my text messages would not send either. Are they related? i have unlimited texting? Surely the two are not attached. this was text messaging with no pictures etc just words.

You can make use of wifi or get the 1GB of data add-on for $15. Any unused data left at your next renewal will just roll over until you need it next time.

Make sure to enable wifi on your phone, if you haven't already.

Re: messaging not working when i reached data limit

hawkella — Tue, 21 Jul 2020 01:11:58 GMT

So just turn imessage off. Thanks!

Re: messaging not working when i reached data limit

hawkella — Tue, 21 Jul 2020 01:13:45 GMT

the issue is i have unlimited texting. Adding more data is not the solution.

Re: messaging not working when i reached data limit

gblackma — Tue, 21 Jul 2020 01:18:48 GMT

@hawkella or use it only on WiFi. Also turn off wifi+. It uses plan data when your wifi is spotty. Stay safe.

Re: messaging not working when i reached data limit

jenjen31 — Tue, 21 Jul 2020 01:20:19 GMT

Hi! If you are using an iPhone just make sure that if the message isn't sending, hold onto the message for 1 to 2 seconds and press "send as text message" when it comes up.

Either do this, or when your data runs out, turn off your iMessage completely so it will automatically send as a text message.

This should resolve your issue.

Re: messaging not working when i reached data limit

kselmak — Tue, 21 Jul 2020 01:29:18 GMT

It's a good idea to specify sms instead of iMessage in settings as it will save your data, it's unlimited as long as you are using sms, bit iMessages use data which is limited

Re: messaging not working when i reached data limit

popping — Tue, 21 Jul 2020 03:28:55 GMT

@hawkella wrote:
So just turn imessage off. Thanks!

Yes, you can disable iMessage. But you are running the risk of not getting messages from your friends and friends using iPhone iMessage. Better way is to keep iMessage enabled and enable the SMS/MMS under iMessage settings

SMS/MMS

MMS Messaging = enabled

Group Messaging = enabled

All other Messages settings are disabled

PM is prepaid service and there is no pay-per-use overage charge. Keep your data enabled to get the picture MMS. When you are connected on WiFi, your iMessage messages will be flowing again.