topic Re: Help! in Get Support

Help!

jamie905 — Wed, 05 Jan 2022 17:11:02 GMT

Just bought an umidigi a3x can't figure out why it won't connect to data and won't go on 4g. I figure I gotta change some settings. I'm not to good at this stuff so if someone can give me a step by step way to fix this would be a great help. Don't feel like paying for data when it won't even work. Thanks again

Re: Help!

Dunkman — Mon, 20 Jul 2020 13:12:29 GMT

@jamie905

Does talk and text work fine?

Try rebooting your phone. Network reset.

Check your APN settings

Name: Public Mobile

APN: sp.mb.com

Proxy: Leave blank

Port: Leave blank

Username: Leave blank

Password: Leave blank

Server: Leave blank

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Leave blank

APN type: default,mms,agps,supl,fota,hipri

APN protocol: IPv4

APN roaming protocol: IPv4

Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

Re: Help!

gblackma — Mon, 20 Jul 2020 13:13:35 GMT

@jamie905 enable data and try sending an mms message. If it fails, change your APN settings to tje ones below.

APN settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: Not set
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: Not set
MVNO value: Not set

Re: Help!

esjliv — Mon, 20 Jul 2020 13:14:01 GMT

Hi @jamie905

Here is link from someone else who had a problem.

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Umidigi-A3S-problem/m-p/536459#M44213

Hope this works for you!

Welcome to PM 🙂