topic Earn community rewards in Get Support

Earn community rewards

Kdhillon — Wed, 05 Jan 2022 17:10:51 GMT

Hello friends

Really enjoying public mobile. How exactly I earn points?

What is the system to calculate your contribution to get your rewards.

Is there a way to find out if I'm eligible for something or how do I find out?

Re: Earn community rewards

Staliger — Thu, 11 Jun 2020 17:53:41 GMT

@Kdhillon You need to be active on this forum and help people with their issues, give advice, etc. In short, provide value to others and you will be rewarded😉

Re: Earn community rewards

Carniam — Thu, 11 Jun 2020 17:54:59 GMT

@Kdhillon It’s a secret, though if you figure it out let me know! When I say secret I am talking about how they figure out who gets what.

Re: Earn community rewards

Kdhillon — Thu, 11 Jun 2020 17:58:09 GMT

@Staliger thank you.

Re: Earn community rewards

Triguy — Thu, 11 Jun 2020 18:07:23 GMT

https://www.publicmobile.ca/en/on/get-help/articles/rewards-faqs

Spend sometime reading over past posts and solutions. You could earn a community award by participating in the community forum with posts and solutions.

Re: Earn community rewards

kb_mv — Thu, 11 Jun 2020 19:10:23 GMT

@Kdhillon Usually around the 8th of each month they will credit your account (if you have earned them) with community rewards. I received $2 for last months contributions and last month I received $2 for contributions from the month before. Prior to that I didn't receive anything. I don't spend a whole lot of time at this but I will help out and answer questions if I happen across them first. If you hover over my name you will see how many posts etc I have made since I joined last summer.

Re: Earn community rewards

geopublic — Thu, 11 Jun 2020 19:12:14 GMT

@Kdhillon wrote:
Hello friends
Really enjoying public mobile.👍

How exactly I earn points?

@Kdhillon Click here for more information.

What is the system to calculate your contribution to get your rewards.

None of us know the exact formula.

Is there a way to find out if I'm eligible for something or how do I find out?

You will receive notification or you can check the rewards section on selfserve.

Re: Earn community rewards

hyT — Thu, 11 Jun 2020 19:14:48 GMT

@Kdhillon wrote:
Hello friends
Really enjoying public mobile. How exactly I earn points?
What is the system to calculate your contribution to get your rewards.
Is there a way to find out if I'm eligible for something or how do I find out?

Glad that you are enjoying PM. I still have the same feeling since I joined in March 2020. There are many fellow PM users who are always ready to provide help. It also helps me a lot when I read the different Help Articles and many previous and current posts about various problems new users face. That has allowed me to avoid many common errors myself. It is best to give more details about one's problems when one asks for help. Though there are occasional posters who fail to educate themselves and simply blast PM or just threaten to leave PM without stating their problems clearly. You have to be patient with those. May be they should go to other more expensive providers who have call centres for them to complain to.

If you see any post that you think you can contribute to based on your own experience or prior knowledge, do answer it. There are many more experienced PMers who have seen them all. But the perspectives of a newbie (myself included) can sometimes help another newbie just as well. I have received small community rewards simply by doing that occasionally. It is not the one or two dollars that get me involved. It is the satisfaction I get from knowing that I have helped a newcomer that keeps me in the community.

Read the link provided by @Triguy about rewards.

No one has decoded how community rewards are calculated yet. Be ready to get pleasantly surprised on your next renewal with a reward if you regularly participate with helpful hints.

Relatively, the fastest rewards you can get is from referring friends or family members to PM with your referral code which you'll find in your self-serve portal. However, I myself will only refer those who I know are ready for online-only support.

Have a pleasant experience with PM.

Re: Earn community rewards

dabr — Thu, 11 Jun 2020 19:25:32 GMT

@Kdhillon wrote:
Hello friends
Really enjoying public mobile. How exactly I earn points?
What is the system to calculate your contribution to get your rewards.
Is there a way to find out if I'm eligible for something or how do I find out?

@Kdhillon You may find just participating here and there throughout the month will earn you a dollar or two next month, but yes to receive the higher amounts requires a lot more time spent answering and offering suggestions or advice when users post issues with service or account.

So reading through some of the older threads/posts and seeing what kind of issues and fixes are being suggested and being accepted as solutions can be helpful, so read, learn and post whenever you feel you might be able to help. Good luck 😊

Re: Earn community rewards

jprender — Fri, 12 Jun 2020 01:56:30 GMT

While nobody knows the exact criteria for getting points, I do know that you get community rewards by answering questions in the forums. This is why their plans are so affordable, since they don't have stand alone stores and a small(er) customer service team. I personally prefer this method; when I was with Koodo it was so hard to get ahold of people, even if you went to a kiosk and asked them to call on your behalf!

Public reviews community rewards on the 1st and 6th of every month! So just make sure you comment a lot and you should be gucci

Re: Earn community rewards

harshad — Fri, 12 Jun 2020 20:33:12 GMT

Back in 2018, I was a PM customer for a little while and I knew that earning Bravos would get rewards. Like others have pointed out, community involvement helps! 🙂

Re: Earn community rewards

Naepalm — Fri, 12 Jun 2020 20:40:58 GMT

@Kdhillon you can also check out this page for answers to many questions
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/tkb-p/knowledge_base

Re: Earn community rewards

Bubba — Mon, 15 Jun 2020 16:58:10 GMT

Someone said its a lot harder now. I used to put in some time randomly come on and earn some money each month ..that turned into waiting around online, and jostling with 500 people to answer the one question that comes in. I can't put in that amount of waiting time anymore, so I don't receive any of the community rewards now.

Re: Earn community rewards

Anonymous — Mon, 15 Jun 2020 17:07:26 GMT

@Bubba

It's always been a competition.

The traffic has definitely dropped though leaving all the regulars finding subtle things to add beyond what others have already said.

Then there are those that just say the same thing apart from coincidental time posting. Sigh.

But just in the last few months since the pandemic this place was a frenzy. It's settled down a lot though.

Re: Earn community rewards

Linfield77 — Tue, 25 Oct 2022 04:49:58 GMT

New here, this was helpful! Thanks.