topic Re: Number ported - account setup nothing works in Get Support

Number ported - account setup nothing works

H3abbas — Tue, 04 Jan 2022 18:22:55 GMT

Hi

I setup and paid for my account by the promo deadline. I thought it didn't go through. 2 weeks later fido cancelled my account and said it was ported out by public mobile. Now I have my public mobile sim
Inside and I can't do anything since last 3 days!!!!!

This is ridiculous. Can someone help

Re: Number ported - account setup nothing works

ech_786 — Thu, 08 Dec 2016 15:35:19 GMT

you will need to send PM to one of mods.

I am tagging @Shazia_K here for your help.

Good luck

Re: Number ported - account setup nothing works

Shazia_K — Thu, 08 Dec 2016 15:48:00 GMT

Hello @H3abbas,

I'm sorry for the delay in responding back to you as you might already know we are currently receiving a higher volume of requests than our usual.

Can you please restart your device? I was to quickly fix things for you and I can assure you that everything should be good to go.

Thanks,

Shazia

Re: Number ported - account setup nothing works

Rockdaddy22 — Thu, 08 Dec 2016 15:48:56 GMT

Awesome work here, the community at its best 🙂