topic Re: No phone service?? in Get Support

No phone service??

immyonlyfan — Wed, 05 Jan 2022 17:09:21 GMT

Hey I am not receiving calls or texts. Does anyone else have this problem right now??

Re: No phone service??

esjliv — Sat, 18 Jul 2020 00:26:01 GMT

Hi @immyonlyfan ,

Did you have an autopay that failed?

Check your self serve account.

Re: No phone service??

immyonlyfan — Sat, 18 Jul 2020 00:27:36 GMT

No, I am in the middle of my cycle.

Re: No phone service??

gpixel — Sat, 18 Jul 2020 00:27:48 GMT

@immyonlyfan

try restarting your device
airplane mode enabled/disabled

Re: No phone service??

Staliger — Sat, 18 Jul 2020 00:28:17 GMT

@immyonlyfan Check your account. Is it active or suspended? If suspended, do a manual payment. Otherwise, restart your phone or use fly mode for a min.

Re: No phone service??

gblackma — Sat, 18 Jul 2020 00:28:25 GMT

@immyonlyfan try a network reset and restart your phone if it doesn't automatically do so. Stay safe.

Re: No phone service??

esjliv — Sat, 18 Jul 2020 00:35:52 GMT

@immyonlyfan So, your account is showing ACTIVE on Self Serve?

If so, then try the other tricks the others are saying in this post.

Hope this gets you up and running again.

Re: No phone service??

shep22 — Sat, 18 Jul 2020 00:36:00 GMT

@immyonlyfan hi do you have do not disturb enabled accidently?

Re: No phone service??

rliu1993 — Sat, 18 Jul 2020 04:17:40 GMT

try restart phone and check the setting

Re: No phone service??

homelifegolcond — Sat, 18 Jul 2020 04:19:18 GMT

check if you pay