topic Re: $15 plan in Get Support

$15 plan

missorange — Wed, 05 Jan 2022 17:08:08 GMT

for $15 plan, 100 mins Canada wide talk, how about 1800 toll free, is that count mins? thx

Re: $15 plan

esjliv — Thu, 16 Jul 2020 18:07:31 GMT

Hi @missorange,

If you are making an outgoing call, even to 1800, yes, it counts towards your minutes.

All incoming is free though (on the current $15 plan).

Re: $15 plan

Anonymous — Thu, 16 Jul 2020 18:07:34 GMT

@missorange wrote:
for $15 plan, 100 mins Canada wide talk, how about 1800 toll free, is that count mins? thx

Officially yes. There are the odd reports of otherwise.

Re: $15 plan

Triguy — Thu, 16 Jul 2020 18:08:41 GMT

Most toll free numbers should not count towards your limited 100 outgoing minutes. Check your self serve account for any usage

Re: $15 plan

esjliv — Thu, 16 Jul 2020 18:10:29 GMT

Hi @missorange ,

Funny the discrepancy here?

So, best to test this, I would say.

Re: $15 plan

Wholecloud — Thu, 16 Jul 2020 20:19:11 GMT

I cannot seem to locate the add on fee for talk time if I go over the 100 mins for the $15 plan. Can somebody shed some light on this?

Re: $15 plan

gpixel — Thu, 16 Jul 2020 21:03:29 GMT

@Wholecloud it's in the "plans add-ons " tab and then click my add-ons and all add-on packages will be there to purchase. purchasing an add-on requires 2 steps

add funds to your account
apply add-on

basically just pick the add-on hit apply and it will put "available funds" in your accoint

then go back choose the add-on and hit apply

Re: $15 plan

Wholecloud — Thu, 16 Jul 2020 21:26:34 GMT

Thanks but I'm currently on the $25 plan so I need to figure out how much to see if it's worthwhile for me to downgrade as I done call out much.

Re: $15 plan

Wholecloud — Thu, 16 Jul 2020 21:41:54 GMT

I take it the airtime add-ons are the same price regardless of which plan you're on.

Re: $15 plan

gpixel — Thu, 16 Jul 2020 21:43:54 GMT

@Wholecloud correct. you can downgrade to $15 and purchase the $5 500min Canada wide. and add-ons keep rolling over until used up