topic Re: User ID password in Get Support

User ID password

Nishythakkar — Wed, 05 Jan 2022 17:07:54 GMT

I forget my user ID password. How I can solve this problem?

hairbag1 — Thu, 16 Jul 2020 02:50:56 GMT

@Nishythakkar wrote:
I forget my user ID password. How I can solve this problem?

Go to top of this page and click Get Help / Chat with Simon...to start process of moderator assistance.

Added..In the meantime, click the "Forgot your password" in log in area. Watch your email.

gpixel — Thu, 16 Jul 2020 02:47:47 GMT

@Nishythakkar contact customer support here

type "forgot password"

(use the chat bubble options, then click "submit a ticket, click me" option)
https://publicmobile.ca.ada.support/chat/

make sure to check your inbox(top right corner envelope icon) periodically, for a message

popping — Thu, 16 Jul 2020 02:49:36 GMT

@Nishythakkar wrote:
I forget my user ID password. How I can solve this problem?

Your email address is your user ID.

If you remember the answer to your security question you supplied during activation, you can use the Forgot your password link on the login page.

kselmak — Thu, 16 Jul 2020 03:07:21 GMT

Did you activate in store or online?

If on store, did you register your selfserve?

You would need the same email that you have to clerk in the store.

If you have printouts can you check if they spelled it correctly?

You can try searching your inbox for welcome message and receipt.

If you can locate your login email you can reset your password

Staliger — Thu, 16 Jul 2020 04:19:29 GMT

@Nishythakkar If you couldn't restore your password, only mods can help you. Please contact them then using a private direct message.

dude65 — Thu, 16 Jul 2020 16:15:27 GMT

contacxt the mods like others have suggested.

jimbobs — Thu, 16 Jul 2020 16:31:05 GMT

It's your email address.