topic Re: Tracking number for order ====== in Get Support

Tracking number for order =======

usmanriaz91 — Wed, 05 Jan 2022 17:07:24 GMT

Its been 7th business day that i had placed an order for sim. My order number is =======. I didn't received it yet.
Checking with PM, if you can provide me the tracking number so i can track my order with Canada Post. Thanks a lot!

- Usman

Re: Tracking number for order =====

Staliger — Sat, 25 Jul 2020 18:36:11 GMT

@usmanriaz91 Use your order number from email on Canada post site. It shows that the parcel was delivered already on July 3.

Re: Tracking number for order ======

ShawnC13 — Sat, 25 Jul 2020 18:36:42 GMT

@usmanriaz91 wrote:
Its been 7th business day that i had placed an order for sim. My order number is ======. I didn't received it yet.
Checking with PM, if you can provide me the tracking number so i can track my order with Canada Post. Thanks a lot!
- Usman

I am not sure if it is still the same, but previously you could track shipping using your order number as the tracking number. You would then verify the Postal Code it was being sent to. I haven't had an order in a while so not sure if it has changed.

Re: Tracking number for order ======

Jb456 — Sat, 25 Jul 2020 18:37:21 GMT

@usmanriaz91 I tried this order number on Canada Post. Screenshot below. Is that your location? If yes says it was delivered July 3rd.

Left at door.

Re: Tracking number for order =====

usmanriaz91 — Sat, 25 Jul 2020 18:37:44 GMT

Thanks for replies..

That's not my order. It says it was delivered on Jul 3 whereas my order was posted on Jul 7.

Re: Tracking number for order =====

shep22 — Sat, 25 Jul 2020 18:38:15 GMT

@usmanriaz91 hello because of the pandemic some people are not receiving their sims for 2 to 3 weeks Canada post tracking is very unreliable right now

Re: Tracking number for order 209043

gblackma — Wed, 15 Jul 2020 20:48:36 GMT

@usmanriaz91 currently sims ordered from the PM website average around 3 weeks to get there so, you should wait until at least next Monday before contacting the moderators and ask them to replace it.

Re: Tracking number for order ======

esjliv — Sat, 25 Jul 2020 18:39:42 GMT

Hi @usmanriaz91 ,

Was your order placed on June 24th?

When you enter your order number in the Canada Post Tracking you see results. Do you not believe this is your shipment?

Re: Tracking number for order ======

usmanriaz91 — Sat, 25 Jul 2020 18:39:24 GMT

Hello @esjliv
No, my order was placed on Jul 8. Results from Canada Post not showing my shipment, it someone else. My shipment is from ON to ON. Whereas that is ON to BC.

Re: Tracking number for order =====

usmanriaz91 — Sat, 25 Jul 2020 18:39:02 GMT

@gblackma

Thanks for reply. Although it's frustrating, but i can wait more. However, I'm looking for a valid tracking number to at-least check where my order is and how long it could take.

Re: Tracking number for order =====

esjliv — Sat, 25 Jul 2020 18:40:07 GMT

@usmanriaz91 that does sound frustrating. 😞

Re: Tracking number for order 209043

gblackma — Wed, 15 Jul 2020 21:30:02 GMT

@usmanriaz91 it seems recently PM has been shipping without tracking numbers. If you can't wait any longer, call your nearest Walmart and ask if they sell PM SIMS. Buy and activate it. Then contact PM next week when your sim probably fails to sjows up and ask them for a credit. Or if it does show up keep it for the next activation deal. For your first referral. Stay safe.

Re: Tracking number for order ======

computergeek541 — Sat, 25 Jul 2020 18:40:37 GMT

@usmanriaz91 wrote:
Thanks for replies..

That's not my order. It says it was delivered on Jul 3 whereas my order was posted on Jul 7.

Anyone/any company could create a Canada Post shipment using that number as a reference. Public Mobile ships out of Misssissauga. Even in the case of Canada Post not yet pyysically scanning the barcode for an item, it would still show up in the system as submitted electronically. This means that either Public Mobile did not enter the order number as the reference number (unlikely), that Public Mobile hasn't shipped yet, or that they sent it without using a tracking number as gblacma was saying. I've received a few from Public Mobile that had no tracking on the envelope.

Did you receive a shipment confirmation e-mail message?

Re: Tracking number for order ======

usmanriaz91 — Sat, 25 Jul 2020 18:41:07 GMT

@computergeek541

Thanks. Yes, i received an email saying "A shipment from order ===== is on the way".

But that email doesn't include any tracking number. Looks like PM shipped without it.

I'm wondering, even, is it possible to have a shipment without any reference number.. how does Canada Post itself tack such shipments.

Re: Tracking number for order ======

computergeek541 — Sat, 25 Jul 2020 18:41:33 GMT

@usmanriaz91

Yes, it's very possible to have a shipment without tracking or a reference attached to it. They could place a postage stamp on the envelope or use a meter impression and ship it as a letter. That wouldn't be trackable.

Re: Tracking number for order =====

usmanriaz91 — Sat, 25 Jul 2020 18:42:14 GMT

I just received it. I live in backyard side, i had added a delivery note that pls bring the sim to back door. But Canada Post missed that note (not sure even if they had got that note from PM or not) and dropped the sim on front side. I've no idea that it had been delivered. Now the front people came back to home and just let me know that your sim is here.

Thanks a lot everyone here !

Re: Tracking number for order =====

computergeek541 — Fri, 30 Jul 2021 18:19:15 GMT