topic Re: can"t log in in Get Support

can"t log in

jude64 — Wed, 05 Jan 2022 17:07:22 GMT

I can not log in to my account, put in my email 2x then it goes to answer Security Q. but I can not remember it. now im locked out, thank u

Re: can"t log in

ShawnC13 — Wed, 15 Jul 2020 20:29:56 GMT

@jude64 wrote:
I can not log in to my account, put in my email 2x then it goes to answer Security Q. but I can not remember it. now im locked out, thank u

If you can't remember your security question you will need to contact the moderators. You can do that by clicking on the "?" in the bottom right-hand corner of the screen. Remember you will need to verify ownership of the account during this process.

Re: can"t log in

Staliger — Wed, 15 Jul 2020 20:30:23 GMT

@jude64Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. Click here to get started. Alternatively, you can send a private message to the Moderators by clicking here.

Re: can"t log in

esjliv — Wed, 15 Jul 2020 20:54:20 GMT

Hi @jude64,

Connect with the Moderators via private direct here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437