topic Re: How to modify date of birth in Get Support

How to modify date of birth

lemboye_karim — Wed, 05 Jan 2022 17:06:48 GMT

I bought and activated a new sim card, and unfortunately the attendance inputed a wrong date of birth for me.

How can i correct it?

Re: How to modify date of birth

Triguy — Wed, 15 Jul 2020 14:15:21 GMT

You could submit a ticket to a moderator by clicking on the question mark on the bottom right.

Re: How to modify date of birth

gblackma — Wed, 15 Jul 2020 13:10:25 GMT

@lemboye_karim can't remember Public Mobile requiring my date of birth when I activated. Where did you activate your SIM? And what else did this person ask you for? I would start changing passwords to accounts that may have been exposed. Did you give the pasword to your email address?etc. Change it and contact the mamager of the place where you activated.

edit as per @Anonymous they do ask for it.

I dont think its required after activation. I would activate your self service account if you haven't already done so https://selfserve.publicmobile.ca/self-registration/ . Stay safe.

Re: How to modify date of birth

Anonymous — Wed, 15 Jul 2020 13:04:02 GMT

@lemboye_karim wrote:
I bought and activated a new sim card, and unfortunately the attendance inputed a wrong date of birth for me.
How can i correct it?

Regulars: have a look at the Activate page.

@lemboye_karim : date of birth and just about anything else on these forms don't matter. All that matters is that they get their money. The date of birth is usually simply to state that you're not a minor. I usually just enter something more than 18 years old on these kinds of forms.

Re: How to modify date of birth

Dunkman — Wed, 15 Jul 2020 13:05:54 GMT

@lemboye_karim

On the activation page for new account, it does ask for birth date. However, it is not important since Pm does not do a credit check.

However, if you want to correct, you will need to contact moderator:

Re: How to modify date of birth

maximum_gato — Wed, 15 Jul 2020 13:11:08 GMT

@lemboye_karim

If you would like to have your correct date of birth in your account....useful for verification needs. Log into your account and edit your profile with the correct date.

Edit: oops my bad @Dunkman is indeed correct only a moderator can do this....

Re: How to modify date of birth

computergeek541 — Wed, 15 Jul 2020 13:07:33 GMT

@Anonymous wrote:
@lemboye_karim wrote:
I bought and activated a new sim card, and unfortunately the attendance inputed a wrong date of birth for me.
How can i correct it?
Regulars: have a look at the Activate page.
@lemboye_karim : date of birth and just about anything else on these forms don't matter. All that matters is that they get their money. The date of birth is usually simply to state that you're not a minor. I usually just enter something more than 18 years old on these kinds of forms.

I don't believe that the system even cares what you put as the birthdate, even if you tell the activation system that you're under 18.