topic Re: Data speed in Get Support

Data speed

JCN — Wed, 05 Jan 2022 17:06:08 GMT

Hi,

does anyone know how to check the speed of data that we are getting from our plan?

Thanks

Re: Data speed

Staliger — Tue, 14 Jul 2020 22:11:19 GMT

@JCN Oficialy, LTE data speed is limited, and it is to 3mb/sec. But you can force your phone to use 3G instead, and its speed can be up to 20mb or even higher depending of signal and how close to the tower you are.

Re: Data speed

gblackma — Tue, 14 Jul 2020 22:18:16 GMT

@JCN you could do a speed test, but don't, you will just waste your data. For the first day or so you get 4g LTE speed. Then its throttled to 3mbts. On 3g, you get either max speed of approximately 20 to 40 mbts depending on the band acquired. Stay safe.

Edit look at @esjliv 's post below.

Re: Data speed

esjliv — Tue, 14 Jul 2020 22:16:34 GMT

Hi @JCN ,

Sign into "My Account", and go to the 4th TAB "Plan and Add-ons".

Is this what you are looking for?

Re: Data speed

popping — Tue, 14 Jul 2020 22:21:56 GMT

@JCN wrote:
Hi,

does anyone know how to check the speed of data that we are getting from our plan?

Thanks

You can do speedtest. But don't wait your data by running speedtest especially during the first 3 days after activation because you are getting a full LTE speed which will consume your data quickly. Be warned. Don't complain if you are doing speedtest with a plan will small amount of data.

Re: Data speed

geopublic — Tue, 14 Jul 2020 22:36:48 GMT

@JCN wrote:
Hi,

does anyone know how to check the speed of data that we are getting from our plan?

Thanks

@JCN Go to fast.com

Re: Data speed

Deez13 — Tue, 14 Jul 2020 22:43:53 GMT

best way is to simply go to google.ca then type speed test

Re: Data speed

NDesai — Wed, 15 Jul 2020 01:29:27 GMT

@Deez13 wrote:
best way is to simply go to google.ca then type speed test

The speed test from Google is hit and miss many times for me. It would never give me the max speed when speedtest web app can. I think the speed test tool on Google search page is good for those with low speed.

Re: Data speed

srlawren — Wed, 15 Jul 2020 15:44:47 GMT

@JCN here's how you can tell without using a bunch of data in a test:

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/How-to-tell-data-plan-speed/m-p/173079/highlight/true#M18780