topic Re: Help articles privacy error. in Get Support

Help articles privacy error.

gblackma — Wed, 05 Jan 2022 17:05:45 GMT

Is anyone else getting a privacy error when they try to access the help articles? Thanks. Using Google chrome on a Samsung Android Tablet.

Re: Help articles privacy error.

computergeek541 — Wed, 15 Jul 2020 03:56:34 GMT

@gblackma wrote:
Is anyone else getting a privacy error when they try to access the help articles? Thanks. Using Google chrome on a Samsung Android Tablet.

This morning, the main publicmobile.ca site is giving that error message.

Re: Help articles privacy error.

BearFBI — Tue, 14 Jul 2020 13:09:59 GMT

@gblackma I was just about to post that. I couldn't get on any public Mobile site about 5 minuites ago.

I had to proceed "unsafe"

Re: Help articles privacy error.

DanAR — Tue, 14 Jul 2020 13:21:27 GMT

Here's what Firefox says:

Re: Help articles privacy error.

will13am — Tue, 14 Jul 2020 13:37:23 GMT

It's back! I have not had ssl errors in a long while.

Re: Help articles privacy error.

benfatto — Tue, 14 Jul 2020 13:44:45 GMT

Main website still down here too. "Safari could establish secure connection"

Re: Help articles privacy error.

gblackma — Tue, 14 Jul 2020 14:03:42 GMT

Still down for me.

Re: Help articles privacy error.

computergeek541 — Wed, 15 Jul 2020 03:56:00 GMT

@gblackma wrote:
Still down for me.

I wouldn't say that the site is down. People can still bypass the warning to view the site.

Re: Help articles privacy error.

gblackma — Tue, 14 Jul 2020 15:14:57 GMT

Working properly now.

Re: Help articles privacy error.

Naepalm — Tue, 14 Jul 2020 15:50:39 GMT

@gblackma tey have been doing lots of backend work lately this may have contributed to that. Or they were working on it as you were attempting to access it.

Re: Help articles privacy error.

gpixel — Tue, 14 Jul 2020 17:01:14 GMT

you can simply manually proceed. except I don’t ever recommend doing this unless you fully understand that nothing will be encrypted if you proceed. Seeing this error could very well mean that someone’s trying to fool you or steal any info you send to the server and you should typically close the site immediately. It is also possible that the website has been compromised and there is a malicious redirection. If you’re in a public place, never try to bypass this screen.

public just renewed their certificate on February 14, 2020. so this was not a renewal of the certificate...

Re: Help articles privacy error.

maximum_gato — Wed, 15 Jul 2020 08:30:41 GMT

@gblackma

I had this the other day. I just cleared my browser, closed it. Rebooted and when I opened Firefox again all was good.

Re: Help articles privacy error.

Kyra13000 — Thu, 16 Jul 2020 04:15:22 GMT

yeah that seems to be what works for most

Re: Help articles privacy error.

darlicious — Sat, 15 Aug 2020 09:54:28 GMT

@gpixel

Is this what you were talking about?