topic MMS and Flip Phone in Get Support

MMS and Flip Phone

fergus8 — Wed, 05 Jan 2022 17:04:16 GMT

Does anyone know if this plan allows MMS on a Flip_phone?

The phone can send SMS, and will allow me to compose an MMS, however when 'Sending', it pops up a "Requested Service Option Not Subscribed" error.
I looked at the settings on the phone (it lists the TELUS net), but as to the actual settings, 'Port', etc I don't understand although I assume they were written to the settings by the SIM card when it was activated.
The phone is a Jethro SC330 V3 model and the instructions are as expected, sketchy, with no actual examples of network settings to refer to.

gblackma — Sun, 12 Jul 2020 15:38:52 GMT

@fergus8 data must be enabled on your phone when sending an mms message. It doesn't use any of your plan data. Stay safe.

Anonymous — Sun, 12 Jul 2020 15:47:58 GMT

All plans are able to send/receive MMS. Cell data needs to be on (or automatically on/off) as with any provider.

So it's about the phone. It seems your phone can use MMS. So it's about the APN settings. Yes all those technical details need to match for here.

Someone will be by with the reference soon enough. Or google "gishan canada" and find Public Mobile and find your phone.

gblackma — Sun, 12 Jul 2020 15:55:01 GMT

@fergus8 here's a link to your user manual.https://fccid.io/2AAWJSC330/Users-Manual/User-Manual-3209186 page 46 has the way to get into your APN. Could you post us a screenshot of your current apn settings, so that we can look at it. Thanks.Stay safe.

fergus8 — Sun, 12 Jul 2020 17:42:06 GMT

Gishan gave me the correct settings and thank you for your prompt response

geopublic — Sun, 12 Jul 2020 17:42:50 GMT

@fergus8 Edit the Telus APN setting and change sp.telus.com to sp.mb.com

Save the change and test it.