topic Usage History in Get Support

Usage History

xaugh — Wed, 05 Jan 2022 17:04:10 GMT

In the last 30 days my wife has had sixteen outgoing calls to 2265804001 in which eleven last 0:00:6, one 0:00:05, one 0:00:30, one 0:01:07, one 0:01:10 and one 0:01:30. The originating location is listed as 'All' even though she has never left Ontario. She has never called this number. A search on the web reveals that other Telus customers have the same issue with this number. What is going on?

Re: Usage History

kselmak — Thu, 28 May 2020 20:07:15 GMT

That's voicemail

If the call is missed or unanswered it will be forwarded there

When she dials voicemail this is the number that the phone dials too

Re: Usage History

geopublic — Thu, 28 May 2020 20:07:15 GMT

@xaugh wrote:
In the last 30 days my wife has had sixteen outgoing calls to 2265804001 in which eleven last 0:00:6, one 0:00:05, one 0:00:30, one 0:01:07, one 0:01:10 and one 0:01:30. The originating location is listed as 'All' even though she has never left Ontario. She has never called this number. A search on the web reveals that other Telus customers have the same issue with this number. What is going on?

@xaugh That number is the Public Mobile Voicemail number. When your

number is not reachable that entry just indicates that it was re-directed to VM.