topic Outgoing text not working in Get Support

Outgoing text not working

duraikmurugan — Tue, 04 Jan 2022 18:22:08 GMT

I'm able to receive Text, incoming/outgoing calls and data works. But outgoing text is not working. I'm using Nexus 5 device. I was able to send text before. I'm facing this issue only for the past few days. Can anyone please help me on this. Thank you.

Re: Outgoing text not working

DK — Sat, 18 Apr 2015 03:23:11 GMT

You might want to send PM an email as you should be able to send if you can receive. Did you just port a number over from another carrier.

Re: Outgoing text not working

duraikmurugan — Sat, 18 Apr 2015 03:39:23 GMT

No. I have been using Public mobile for about 10 months now. This is the first time i'm facing this problem. I'll try sending them a mail. Thank you.

Re: Outgoing text not working

Martin — Sat, 18 Apr 2015 06:57:26 GMT

Hello,

Through process of elimination,
1: is mobile data enabled
2: have you recently downloaded any apps
3: are your apps up-to-date
4: did you remove the battery and SIM card, and then reinserted them after waiting a few minutes
5: with your phone's power on, did you switch to safe mode, ensure that your settings are correct, turn the power off, and then boot into normal mode.

If any of the above resolve your problem, it would be appreciated if you were to report back here so that others can be helped.

Thank you and good luck!

Re: Outgoing text not working

chukdefatey — Sun, 19 Apr 2015 06:15:34 GMT

^If any of the above advice didn't fix your issue perhaps try your Sim in another phone to rule out any Hardware issue