topic I can call, send texts & have data but I cannot receive calls or texts on my iPhone SE in Get Support

I can call, send texts & have data but I cannot receive calls or texts on my iPhone SE

Cool-Motivator — Wed, 05 Jan 2022 17:02:59 GMT

Moved my number from Petro Canada Mobility 24 hours ago. I can call, send texts & have data but I cannot receive calls or texts on my iPhone SE . Submitted a ticket... Voice calls go directly to voicemail, texts aren’t received at all. All settings are as directed. Rebooted- removed sim etc. Still no success...

Re: I can call, send texts & have data but I cannot receive calls or texts on my iPhone SE

will13am — Fri, 10 Jul 2020 14:04:40 GMT

@Cool-Motivator , it sounds like you have a stuck port. The moderator team will be able to re-submit the port for you. If you have contacted them already, they should be on it shortly. Stay patient. Welcome to Public Mobile.

Re: I can call, send texts & have data but I cannot receive calls or texts on my iPhone SE

Dunkman — Fri, 10 Jul 2020 14:05:22 GMT

@Cool-Motivator

Looks like stuck port. Usually mobile ports should be completed within a few hours. You could try your old carrier SIM card for now until moderator helps.

Re: I can call, send texts & have data but I cannot receive calls or texts on my iPhone SE

Triguy — Fri, 10 Jul 2020 14:05:32 GMT

Sounds like your port is incomplete. You will need to wait for a moderator's response.

Re: I can call, send texts & have data but I cannot receive calls or texts on my iPhone SE

Cool-Motivator — Fri, 10 Jul 2020 14:10:08 GMT

Thanks!