topic Re: When will the Flash sale reflect on my bill? in Get Support

When will the Flash sale reflect on my bill?

clarkxy — Wed, 05 Jan 2022 17:02:20 GMT

Hi there,

I registered the flash sale on May 6th and purchased a new sim card on the same day. According to the promotion, I will get my next 30 days for $0. However, I haven't seen any update on my bill so far, which still shows my amount owing is $23. Can anyone help me with this question? Thank you so much.

Re: When will the Flash sale reflect on my bill?

JoyLuck — Mon, 25 May 2020 18:55:27 GMT

@clarkxy

Have a look at this thread: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Flash-sale-Credit-not-applied/m-p/541891#M111650

"Customers who do qualify for this promo will have to wait until after May 22nd to receive their credit to their account. In general, credits will be applied to accounts within 30 days of activation. "

Re: When will the Flash sale reflect on my bill?

clarkxy — Mon, 25 May 2020 22:01:43 GMT

thanks for your reply. I will wait for a few more days to see what will happen.

Re: When will the Flash sale reflect on my bill?

dude65 — Tue, 26 May 2020 18:20:05 GMT

Yes you get a free month but it will be the second month, not your first month. Its like a "buy one, get one free deal".