topic Re: Voice mail not working in Get Support

Voice mail not working

jmercho — Wed, 05 Jan 2022 17:02:13 GMT

HI,

Just changed my phone over to Public Mobile. I have tried to reset my network but nothing seems to work. Even when I dial 1, nothing happens. I have the 25$ plan.

Can someone help please? My voice mail is important because i'm job seraching at the moment. Thank you!

Re: Voice mail not working

gpixel — Thu, 09 Jul 2020 19:53:40 GMT

@jmercho hi dial ##004# to reset your voicemail forwarding

you can call your own number to access your voicemail

Re: Voice mail not working

shep22 — Thu, 09 Jul 2020 19:54:48 GMT

@jmercho Hi is your phone locked to your previous provider if so you will need to call them to unlock it

Re: Voice mail not working

geopublic — Thu, 09 Jul 2020 19:55:00 GMT

@jmercho wrote:
HI,
Just changed my phone over to Public Mobile. I have tried to reset my network but nothing seems to work. Even when I dial 1, nothing happens. I have the 25$ plan.

Can someone help please? My voice mail is important because i'm job seraching at the moment. Thank you!

@jmercho You will not be able to receive VM until your port completes as VMs will still be going to your previous provider if you are porting your number.

To access Public's voicemail dial 647-580-4001.

Re: Voice mail not working

jmercho — Thu, 09 Jul 2020 19:56:35 GMT

Everything is cool!

You have to dial 1 and then your phone number.

Sorry about that!

Re: Voice mail not working

jmercho — Thu, 09 Jul 2020 19:57:54 GMT

thanks for the reply! I figured it out after ...

Have a good one

Re: Voice mail not working

Moccagee3 — Thu, 23 Jul 2020 19:57:23 GMT

I CANNOT GET INTO MY VOICEMAIL .... I HAVE A NEW SAMSUNG A10e what do I do to receive my voicemail......

Re: Voice mail not working

geopublic — Thu, 23 Jul 2020 20:00:00 GMT

@Moccagee3 Hold down the 1 key or call your number from your phone.

Re: Voice mail not working

gpixel — Thu, 23 Jul 2020 20:00:13 GMT

@Moccagee3 dial your phone number

Re: Voice mail not working

Moccagee3 — Thu, 23 Jul 2020 20:04:42 GMT

thanks everyone, I NOW KNOW HOW TO GET MY VOICEMAIL.....

MOCCAGEE3

Re: Voice mail not working

gblackma — Thu, 23 Jul 2020 20:11:00 GMT

@Moccagee3

Samsung Galaxy A10e - Check Voicemail

From a Home screen, swipe up from the center of the display to access the apps screen.
Tap Voicemail .

Did you set up your voicemail? Please use this article to do it now.

https://www.publicmobile.ca/en/on/get-help/articles/set-up-voicemail

Now if you already set it up here's an article on accessing it

https://www.publicmobile.ca/en/on/get-help/articles/set-up-voicemail

Welcome to pm. Stay safe.