topic Account in Get Support

Account

TRex — Wed, 05 Jan 2022 17:01:15 GMT

I forgot my password and cannot get a new one. Help please

Re: Account

shep22 — Wed, 08 Jul 2020 18:55:44 GMT

@TRex to contact the moderators ask Simon the robot here to speak to a human to generate a ticket mention password reset check envelope top right for a response they usually reply between 2-48 hours

Re: Account

Staliger — Wed, 08 Jul 2020 18:46:03 GMT

@TRex Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. Click here to get started.

Alternatively, you can send a private message to the Moderators by clicking here.

Re: Account

Barbie2 — Wed, 08 Jul 2020 19:31:11 GMT

@TRex

have you tried the forgot password link?

https://selfserve.publicmobile.ca/forgot-password/

Try this first then if you are still unable to complete this you will need to message the moderators privately because you need your password to activate the ticket.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437