topic Re: Received Text From Telus !!!!!!!!!!!! in Get Support

Received Text From Telus !!!!!!!!!!!!

fdrcamb519 — Wed, 05 Jan 2022 16:58:59 GMT

Never been a Telus costumer, received this text from them today,

internal competition. I guess

Re: Received Text From Telus !!!!!!!!!!!!

Luddite — Wed, 20 May 2020 20:09:11 GMT

Hang around a while; there have been several Koodo/Telus offers to PM customers since I joined. I always recommend @will13am 's advice; decide what you need and follow your wallet. 😎

Re: Received Text From Telus !!!!!!!!!!!!

will13am — Wed, 20 May 2020 20:17:35 GMT

@Luddite wrote:
Hang around a while; there have been several Koodo/Telus offers to PM customers since I joined. I always recommend @will13am 's advice; decide what you need and follow your wallet. 😎

Yes, please and thank you!

Re: Received Text From Telus !!!!!!!!!!!!

NDesai — Wed, 20 May 2020 20:23:51 GMT

@fdrcamb519 Questions, What plan are you on? Do you have the network settings set to 3G or LTE on your phone? Trying to figure out who gets these offers.

Re: Received Text From Telus !!!!!!!!!!!!

Luddite — Wed, 20 May 2020 20:28:31 GMT

@NDesai Both my phones ($25 & $10) are set to 3g only.

Re: Received Text From Telus !!!!!!!!!!!!

fdrcamb519 — Wed, 20 May 2020 20:41:55 GMT

@NDesai

I have two, 25 plans, one set at 3g

Re: Received Text From Telus !!!!!!!!!!!!

esjliv — Wed, 20 May 2020 20:56:01 GMT

humm, i did not receive a text like that?

Re: Received Text From Telus !!!!!!!!!!!!

srlawren — Wed, 20 May 2020 22:03:07 GMT

If you read the text in the image, this is not an offer or anything. This looks like a targeted communication to individuals that rarely/never use the LTE network and instead leave their phone set to 3G/HSPA only. (Or, to those with phones that do not have a compatible LTE band in the areas they frequent, perhaps.)

This appears to be an informative message only. Please don't be disappointed if you did not receive this.

Re: Received Text From Telus !!!!!!!!!!!!

pharaohpeter — Wed, 20 May 2020 23:30:42 GMT

I wouldn't worry if I were you. Public Mobile is owned by Telus.

Re: Received Text From Telus !!!!!!!!!!!!

sheytoon — Wed, 20 May 2020 23:38:01 GMT

Telus LTE is faster, but same reliability as PM LTE. This is misleading advertising. Unless they are claiming that VoLTE is more reliable... Which is not so accurate either.

Re: Received Text From Telus !!!!!!!!!!!!

Pawprints1986 — Thu, 21 May 2020 01:28:59 GMT

Does Telus not realize that PM has throttled LTE? Lol

Re: Received Text From Telus !!!!!!!!!!!!

srlawren — Fri, 22 May 2020 16:38:47 GMT

@sheytoon wrote:
Telus LTE is faster, but same reliability as PM LTE. This is misleading advertising. Unless they are claiming that VoLTE is more reliable... Which is not so accurate either.

@sheytoon I don't think they are saying that Telus's LTE is faster than PM's LTE. This appears to be a message targetted at people that are not using PM's LTE network at all, and just letting them know they may get more reliable service by using LTE. I don't think they are making a brand distinction, and are focusing on the fact that PM's LTE network really is Telus' LTE network. IMHO.

@Pawprints1986 wrote:
Does Telus not realize that PM has throttled LTE? Lol

@Pawprints1986 well of course they do!! They are trying to get certain customers to actually use the throttled LTE.

Re: Received Text From Telus !!!!!!!!!!!!

sheytoon — Fri, 22 May 2020 21:56:51 GMT

@srlawren Ah, I see what you mean. It's confusing with the Telus brand name in the message.

Re: Received Text From Telus !!!!!!!!!!!!

Pawprints1986 — Fri, 22 May 2020 23:28:51 GMT

@srlawren but why? What difference does it make to them which connection we choose?

Re: Received Text From Telus !!!!!!!!!!!!

sheytoon — Sat, 23 May 2020 00:04:42 GMT

It's important for understanding when they should decommission the 3G network.

Re: Received Text From Telus !!!!!!!!!!!!

Highlandsmokey — Sat, 23 May 2020 00:23:43 GMT

They're not offering you anything.....They're informing you.....Public Mobile is owned by Telus.......Oh, and one more thing......If you ever decide to switch companies, make sure you don't have a positive balance on your account.....as in you paid $200 in anticipation of using it for the next 4 payments......cause if you leave, they refuse to give you that money back.....Beware all