topic Re: SIM network pin in Get Support

SIM network pin

Velu — Wed, 05 Jan 2022 16:58:12 GMT

I just inserted a new SIM card into an old rogers phone. It is asking me for a SIM network pin. Can someone advise?

Re: SIM network pin

tabi159w — Sat, 04 Jul 2020 20:02:41 GMT

Your phone is locked to a carrier. Call up that carrier and ask them to unlock your phone for you.

Re: SIM network pin

geopublic — Sat, 04 Jul 2020 20:02:32 GMT

@Velu It means that the phone is locked and you need to get it unlocked by the previous provider.

Call them up give them the IMEI and ask them to unlock it.

Re: SIM network pin

esjliv — Sat, 04 Jul 2020 20:03:31 GMT

The unlock code will be unique to the phone, and will have to be provided by the previous carrier. They should be able to provide it to you with a quick support call or chat. The unlock code is usually exactly 16 digits. You will need to provide them the IMEI number of your phone. You can get this by dialing *#06# on the locked phone.

Re: SIM network pin

gblackma — Sat, 04 Jul 2020 20:10:48 GMT

@Velu its locked to Rogers. Contact them and ask them to unlock it for you. You will need your imei number dial *#06# to get it. If its a Samsung phone contact Samsung online and ask them to unlock it for you. Stay safe.

Re: SIM network pin

Jackhyf63 — Sat, 04 Jul 2020 20:07:42 GMT

it looks like your phone is locked to your previous provider's network.

You can get the unlock code from your previous provider .