topic Re: What do you think of Telus's and Koodo's new anti-spam initiative? in Get Support

What do you think of Telus's and Koodo's new anti-spam initiative?

gblackma — Wed, 05 Jan 2022 16:57:57 GMT

https://mobilesyrup.com/2020/05/17/telus-koodo-launch-call-control-feature-combat-spam-calls/

Who knows, it may trickle down here. Personally I think it's overkill, but it may be beneficial to others. Stay safe.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

Staliger — Mon, 18 May 2020 20:27:59 GMT

@gblackma That is very great! Help people to get less spam calls. I guess, it will be available to turn on through self-service account in the future as Koodo does now.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

brettster99 — Mon, 18 May 2020 20:33:19 GMT

@gblackma

In my opinion with the number of robocalls I get this would be a potential help to reduce that number. It might not get rid of the problem entirely but it would be beneficial for me at least

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

BearFBI — Mon, 18 May 2020 20:39:44 GMT

@gblackma Thats interesting. I wonder if Public will eventually get it. We might not as they could leave it for Koodo and Telus because their more "High end"

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

Naepalm — Mon, 18 May 2020 20:41:02 GMT

@gblackma I really like the idea. I don't think pressing the number would be all that difficult. Most of my calls I need to press 1 for English anyway lol.

The only problem I would have with it is that inevitably it will glitch and people will not be able to get through at all. Thats is just pessimistic me talking though.

Anything to make the customer experience better is good for me. In the last couple of years, I almost never answer my phone now because I get raided with spam calls constantly. I block the numbers constantly but still more come. It's the tieless battle if being a mobile user lol.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

brettster99 — Mon, 18 May 2020 20:50:13 GMT

@Naepalm

Same here. The only way I can think of it not getting raided is if you never give your phone number out to anyone. But at that point what's the point and also people can still find your # it would just be more difficult

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

will13am — Mon, 18 May 2020 20:50:22 GMT

This is a whack a mole thing. The spam will keep coming. They will figure out a new way.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

Naepalm — Mon, 18 May 2020 20:52:06 GMT

@will13am yeah I think you are right, they have the no call list, which later you find out al that means they call you more LOL

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

brettster99 — Mon, 18 May 2020 20:56:26 GMT

@Naepalm

It stops telemarketing calls coming from Canadian companies. As they are under jurisdiction and can be sued or legal action taken. But because its on a list people from other countrys find that out and know your # and keep calling with impunity

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

geopublic — Mon, 18 May 2020 21:27:05 GMT

Buy a Pixel or a phone that supports Google dialer it has the best built-in spam protection by far.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

popping — Mon, 18 May 2020 21:36:06 GMT

This call control may be a problem blocking the calls from my banks which do not use the same phone number to call their customer. I seldom use my bank debit card to pay for anything. Last Friday, I went to renewal my driver licence. The registry store charge convenience fee for using credit card. So I use my bank debit card. Saturday morning, my bank fraud department called me about couple of transactions over $3k was using my debit card. I will not know the phone numbers used by my bank.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

Naepalm — Mon, 18 May 2020 21:35:47 GMT

@popping wow hope they were able to refund you that! crazy. I had my cc used in california once for 8k.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

popping — Mon, 18 May 2020 21:41:32 GMT

@Naepalm wrote:
@popping wow hope they were able to refund you that! crazy. I had my cc used in california once for 8k.

My bank fraud holds the fund until they can confirm the charge before releasing fund to merchant. No harm was done on my account and my bank disable my debit card right away. I have to go to my bank tomorrow to get a new bank debit card.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

fdrcamb519 — Mon, 18 May 2020 22:15:32 GMT

@gblackma

Why do you think its overkill? Security I think.😀

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

brettster99 — Mon, 18 May 2020 22:19:53 GMT

@popping

3K? Wow and @Naepalm WHAT 8K I know that’s not a lot in terms of a credit card limit but even my highest is 5K with a mix of 3 CCs total of 10K so that would be 80% of my utilization

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

gblackma — Mon, 18 May 2020 22:21:57 GMT

@fdrcamb519 it reminds me of the bank 2 step verification process. With the added step of proving that you aren't a robot. If you have it with TD bank you know what I'm talking about. Total overkill. My problem with this is twofold. It only blocks 25 numbers either way. And it's just my luck that the really important call will be the one that doesn't get through. Stay safe. 😨

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

Naepalm — Mon, 18 May 2020 22:35:33 GMT

@brettster99 well I am older than you. lol

It was my google play account had been compromised.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

fdrcamb519 — Mon, 18 May 2020 23:34:17 GMT

@will13am

is this a lounge discussion????

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

will13am — Mon, 18 May 2020 23:38:46 GMT

@fdrcamb519 , I think it's fair game to keep it in the main forum. Just be mindful that this thread is discussion rather than help. So be frugal with the bravos.

Re: What do you think of Telus's and Koodo's new anti-spam initiative?

fdrcamb519 — Mon, 18 May 2020 23:41:49 GMT

@will13am wrote:
@fdrcamb519 , I think it's fair game to keep it in the main forum. Just be mindful that this thread is discussion rather than help. So be frugal with the bravos.

@will13am

I see !!!!!!!!