topic Re: Samsung Galaxy S20+ MMS issue in Get Support

Samsung Galaxy S20+ MMS issue

Andrewbs — Wed, 05 Jan 2022 16:57:10 GMT

Hello just got this phone i set up the APN no problem but i have my data turned off while on wifi and it wont allow me to receive or send multi media messages any suggestions to fix this?

Re: Samsung Galaxy S20+ MMS issue

Anonymous — Fri, 03 Jul 2020 14:20:35 GMT

@Andrewbs wrote:
Hello just got this phone i set up the APN no problem but i have my data turned off while on wifi and it wont allow me to receive or send multi media messages any suggestions to fix this?

But data needs to be on to send/receive MMS.

My Samsung S7 seems to have a setting that flips in and out automatically.

Re: Samsung Galaxy S20+ MMS issue

Triguy — Fri, 03 Jul 2020 14:20:45 GMT

You need to turn on data in order to send MMS even though it does not use your data.

Re: Samsung Galaxy S20+ MMS issue

Dunkman — Fri, 03 Jul 2020 14:21:12 GMT

@Andrewbs

You will need to turn on data for MMS messages to work. MMS message does not work on Wifi alone from my understanding. MMS messaging does not use up your data allotment though.

Re: Samsung Galaxy S20+ MMS issue

benfatto — Fri, 03 Jul 2020 15:00:00 GMT

MMS uses data but that data is not counted toward your paid allowance.

Re: Samsung Galaxy S20+ MMS issue

geopublic — Fri, 03 Jul 2020 15:38:35 GMT

@Andrewbs Check your phone settings to see if there is a MMS specific setting that will automatically turn on data when sending/receiving MMS. Otherwise data must be on for MMS to work.

Re: Samsung Galaxy S20+ MMS issue

gpixel — Fri, 03 Jul 2020 16:33:32 GMT

@Andrewbs I think Samsung was supposed to support "rcs(rich communication services)" check your messaging app to opt-in forthis option and you will be able to send and receive MMS through wifi. it's not really MMS more like Imessage

Re: Samsung Galaxy S20+ MMS issue

tabi159w — Fri, 03 Jul 2020 19:01:26 GMT

In order to send and receive MMS, you must turn data on. Even if you are on wifi, data must be enabled.