topic internet in Get Support

internet

Rondrake — Wed, 05 Jan 2022 16:57:05 GMT

got new galaxy s5, used same sim card-got wifi, phone and text but no mobile internet. Please advise. Thanks

Re: internet

RossN — Fri, 15 May 2020 19:45:23 GMT

@Rondrake hi make sure your data is enabled try these settings Tap - settings - network and internet - mobile network - advanced ( scroll down to ) - access point names

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

Select Save/Done. Select Public Mobile to connect to the Public Mobile network

hi make sure your data is enabled try these settings Tap - settings - network and internet - mobile network - advanced ( scroll down to ) - access point names
Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

Select Save/Done. Select Public Mobile to connect to the Public Mobile network

Re: internet

gblackma — Fri, 15 May 2020 19:59:47 GMT

@Rondrake reset your network settings and restart your phone. Samsung will propogate the correct settings. Welcome to the community. Stay safe.

Reset Network Settings - Samsung Galaxy S® 5

From the Home screen, navigate: Apps. > Settings > Backup and reset. ...
Tap Reset network settings.
Tap Reset Settings.
If applicable, enter the PIN, password, fingerprint or pattern then tap Reset Settings again to confirm.

Enable data, restart your phone and try to send an mms text message and to surf the net.

Re: internet

popping — Fri, 15 May 2020 20:36:46 GMT

@Rondrake wrote:
got new galaxy s5, used same sim card-got wifi, phone and text but no mobile internet. Please advise. Thanks

Try the simple procedure first by turn off your S5, wait a minute, and turn your s5 on again to let PM SIM card to configure your phone including the APN settings as list above.

If this simple procedure does not work, configure APN settings manually provided above.

Re: internet

geopublic — Fri, 15 May 2020 20:39:03 GMT

@Rondrake wrote:
got new galaxy s5, used same sim card-got wifi, phone and text but no mobile internet. Please advise. Thanks

@Rondrake Make sure data is turned on and restart your phone.