topic Re: New phone can't send/receive text/MMS in Get Support

New phone can't send/receive text/MMS

popealexander — Wed, 05 Jan 2022 16:55:49 GMT

Switched from google.pixel to Samsung a71 and now can't send or receive picture text messages and the occasional regular text will also fail to send

tabi159w — Wed, 01 Jul 2020 20:08:39 GMT

Do you have data turned on when you send MMS? Also, try resyncing your text messaging app to see if your issue with texts can be solved.

Dunkman — Wed, 01 Jul 2020 20:11:08 GMT

Does your data work? Talk?

Maybe try rebooting phone. Network reset.

gblackma — Wed, 01 Jul 2020 20:12:48 GMT

@popealexander try a network reset and restart your phone if it doesn't automatically do so. Welcome to the community. Stay safe.

Reset Network Settings SAMSUNG Galaxy A71

Jb456 — Wed, 01 Jul 2020 20:13:47 GMT

Does normal internet browsing work?.

You must have data turned on to send / receive MMS messages.

Check your APN settings and modify them if need.

Here's mine

Save it then reboot phone and try to send an MMS.

If they don't work you can try these.

popealexander — Wed, 01 Jul 2020 20:18:52 GMT

Network reset seems to have fixed it. Many thanks

popealexander — Wed, 01 Jul 2020 20:19:18 GMT

worked thanks