topic Phone compatibility in Get Support

Phone compatibility

RezaT — Wed, 05 Jan 2022 16:55:35 GMT

Hi,Could any one please conform "Samsung SGH- A847R" is not compatible with the network.The phone name isn't in the mobile list and it's frequency doesn't match.Thanks.

Re: Phone compatibility

Triguy — Wed, 01 Jul 2020 15:09:20 GMT

It should be compatible based on these specs.

https://m.gsmarena.com/samsung_a847_rugby_ii-3355.php

Make sure it is unlocked.

Re: Phone compatibility

Naepalm — Wed, 01 Jul 2020 15:12:03 GMT

@RezaT you can check if it is compatible by checking the ime# at this website.

To get your IME# dial *#06#

https://mobility.telus.com/en/ON/phones-and-devices/devicecompatibility.shtml

Re: Phone compatibility

Jb456 — Wed, 01 Jul 2020 15:12:15 GMT

There's this link on the forums of the rugby 2 from last year. Someone trying to set up APN settings for the phone so I guess it works.

https://productioncommunity.publicmobile.ca/t5/Discussions/I-need-some-help-with-setting-up-a-Samsung-Rugby-2/m-p/311593

Re: Phone compatibility

gblackma — Wed, 01 Jul 2020 16:05:46 GMT

@RezaT it a 3g phone, has no LTE capability. It will work for talking, texting and mms texting. And you will get access to data where there are 3g bands available. Welcome to the community. Stay safe.

Here's 4 articles on activation and porting and the Refer a friend reward if you need them:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward