topic Re: Payment Frequency in Get Support

Payment Frequency

LuckyNo3 — Wed, 05 Jan 2022 16:53:42 GMT

Hi is it possible to group the debit order. Ie if the plan is 25 dollars pm. Can you pay for may and june in one debit order of 50 dollars?

Re: Payment Frequency

gpixel — Mon, 11 May 2020 22:40:03 GMT

@LuckyNo3 hi yes you can do that. that's exactly what I did and no worries for 3 months

Re: Payment Frequency

LuckyNo3 — Mon, 11 May 2020 22:39:47 GMT

How do I go about doing that?

I do have autopay on my account

Re: Payment Frequency

gblackma — Mon, 11 May 2020 22:43:02 GMT

@LuckyNo3 yes you can . As long as the order is deposited for your May cycle. Stay safe. Use the one time payment option in your self service account or 611.

Here's a guide on using 611 https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352/highlight/true#M20315

Re: Payment Frequency

gpixel — Mon, 11 May 2020 22:43:33 GMT

@LuckyNo3 click on make a payment in your self serve. then click on the "payment type" and choose "enter the disired amount"

Re: Payment Frequency

Naepalm — Mon, 11 May 2020 22:43:49 GMT

@LuckyNo3 you can by manually adding funds to your account. Go into self serve make a payment. You can put as much towards it as you would like.

Pay 1 month 2 or 6 months whatever you like.

cheers

Re: Payment Frequency

popping — Mon, 11 May 2020 22:45:45 GMT

@LuckyNo3 wrote:
Hi is it possible to group the debit order. Ie if the plan is 25 dollars pm. Can you pay for may and june in one debit order of 50 dollars?

Yes. You can pay $50. $25 will be used for your May renewal. You will have $25 available fund in your account until your June renewal date.

Please note that PM is a prepaid service. There is no contract and you can switch to other provider any time without penalty. There is no refund if you leave early before using up your fund. Do not put too much money in your account to create a virtual contract to lock yourself into.

Re: Payment Frequency

LuckyNo3 — Mon, 11 May 2020 22:47:58 GMT

Thank you for that added note. I unfortunately I need the Debit to come off automatically and not by me making a direct debit. I am new to TD bank and you can get 300$ if you have a 50 dollar automatic debit order taken off, so I was trying to group it for an automatic payment. But thank you

Re: Payment Frequency

gpixel — Mon, 11 May 2020 22:49:51 GMT

@LuckyNo3 I see, well in that case just change your plan to the $50 plan on renewal and there you go!

Re: Payment Frequency

LuckyNo3 — Mon, 11 May 2020 22:51:06 GMT

Yeah thats what I am going to do. Thanks 🙂 Flip this community replies so fast. kudos

Re: Payment Frequency

LuckyNo3 — Mon, 11 May 2020 23:03:07 GMT

Sorry to bother you, but if i am on the 25 dollar plan and my autopay comes off 31 may. if i change my plan to 50 dollar plan, will that come off 31 May or 30 june?

Re: Payment Frequency

brettster99 — Mon, 11 May 2020 23:07:01 GMT

@LuckyNo3

To me one of the best reasons of PM is because of this community

Re: Payment Frequency

gpixel — Mon, 11 May 2020 23:27:45 GMT

@LuckyNo3 you need to choose whether you want to change plans right away or to change at your next renewal date. it'll come off on May 31 in the morning.

Re: Payment Frequency

hairbag1 — Mon, 11 May 2020 23:29:01 GMT

@LuckyNo3 wrote:
Sorry to bother you, but if i am on the 25 dollar plan and my autopay comes off 31 may. if i change my plan to 50 dollar plan, will that come off 31 May or 30 june?

You can choose to Change plan now or Change at next renewal. If you change now, you'll sacrifice whatever balance of talk/text/data is left in this cycle.You'll pay for new plan now. PM has no refunds or prorating. Your new renewal date is whenever you change.

If you select change at next renewal, your current plan will go on until it expires and your new plan will take affect when it renews in the am. You won't pay until renewal.

Re: Payment Frequency

brettster99 — Mon, 11 May 2020 23:39:06 GMT

@LuckyNo3

Like what @hairbag1 and @gpixel it will come off on May 31 if you pick change next renewal date.

Or today if you change plan now but like the others have said you will lose whatever plan you paid for with no refunds.

But either way you should be good to go to get that TD bonus

Re: Payment Frequency

LuckyNo3 — Tue, 12 May 2020 02:15:56 GMT

Thank you very much, service is seriously outstanding