topic Re: Question about welcome back email offer in Get Support

Question about welcome back email offer

Thousandstock — Wed, 05 Jan 2022 16:53:12 GMT

Hello users,

I received an email offer that if I activate before June 30, 2020 using my previous account email address (this account was deactivated months ago) then I can get $10 or $15 off my bill for 12 months depending the plan I choose. This is a great welcome back offer.

My question is in the email when it says how to redeem the offer, the first step to do is

Get a Public Mobile SIM card online.

Where online is a link with some tracking IDs. It doesn't say get the card in store.

Do I have to click that link to buy a SIM card online in order to have the offer applied? Can I buy a SIM card in store and activate and still have the offer applied? I'm asking because I'm running out of time to buy it online and wait for delivery.

Anyone has the experience with the situation?

Thanks,

Re: Question about welcome back email offer

RossN — Sun, 28 Jun 2020 16:32:24 GMT

@Thousandstock hi you can buy a sim locally walmart for example it would take to long for an online order to reach you in time welcome back! 😁

Re: Question about welcome back email offer

Triguy — Sun, 28 Jun 2020 16:35:11 GMT

You can use the store locator to find the nearest retailer.

https://www.publicmobile.ca/en/bc/store-locator

Re: Question about welcome back email offer

Dunkman — Sun, 28 Jun 2020 16:37:52 GMT

@Thousandstock

It does not matter where you get the SIM card. Ordering online will be too late for June 30. Purchase from in store vendors, including Mobile shops (inside Superstore), Walmart, London drugs, WOW mobile, some authorized Koodo dealers.

Double check your email offer. Some offers requirements include at home, online activations, while others include in store activations. I don't think that this deal excludes in store activations as long as you activate with the email address (which the offer was sent to)

Other terms and conditions of your offer:

If at any point during the 12 month period the rate plan is changed or if your account enters suspend, this offer (monthly discount) will no longer apply on account.
This offer is not stackable with other promotions and promo codes. If you activate using a promo code, your $10/$15 for 12 month offer will not apply on your account.

Re: Question about welcome back email offer

Thousandstock — Sun, 28 Jun 2020 17:14:49 GMT

Thanks! Those are exactly the terms I received in my offer email.

I agree that it shouldn't matter where to get the card. It's just that their instruction is a little confusing.