topic Re: roaming in Get Support

roaming

qiaoshuhong — Wed, 05 Jan 2022 16:52:53 GMT

I'm wondering if anybody tried to use public mobile out of Canada when traveling, to call local or canada numbers, if yes how do we do that, thanks.

Re: roaming

hairbag1 — Sun, 10 May 2020 16:51:01 GMT

@qiaoshuhong wrote:
I'm wondering if anybody tried to use public mobile out of Canada when traveling, to call local or canada numbers, if yes how to we do that, thanks.

The only "roaming" options are the 10 Day US Talk / text/data add-on options for use while outside of Canada.

Re: roaming

brettster99 — Sun, 10 May 2020 16:51:06 GMT

@qiaoshuhong

From my understanding you would need an add on for long distance calling so you can call to anywhere from anywhere

Re: roaming

Naepalm — Sun, 10 May 2020 16:51:46 GMT

@qiaoshuhong you would need to add a USA roaming add on to your plan. Recognize it is only for 10 days though. You can find the plans by clicking on this link here:

https://publicmobile.ca/en/on/plans

Re: roaming

brettster99 — Sun, 10 May 2020 16:52:09 GMT

@hairbag1

What about the long distance minutes? Can’t he call from anywhere if he has that add on?

Re: roaming

Staliger — Sun, 10 May 2020 16:52:34 GMT

@qiaoshuhong Only if you are traveling within US. PM has roaming addon only for that country unfortunately. At least, for now.

Re: roaming

kb_mv — Sun, 10 May 2020 16:54:30 GMT

@brettster99 Not entirely correct. As the first reply stated, PM does not work outside of Canada unless you purchase the US Roaming package. Outside of the USA and Canada, it won't work at all.

Edited to add: the long distance add on is only valid for calls made from inside Canada to the listed countries.

Re: roaming

brettster99 — Sun, 10 May 2020 16:54:19 GMT

@kb_mv

Oh okay then. Good to know thanks 🙂

Re: roaming

hairbag1 — Sun, 10 May 2020 16:54:47 GMT

@brettster99 wrote:
@hairbag1

What about the long distance minutes? Can’t he call from anywhere if he has that add on?

The International Calling add-ons are for use while in Canada. The 10 Day US Roaming is for use while in US.

Re: roaming

brettster99 — Sun, 10 May 2020 16:55:42 GMT

@hairbag1

Got it thank you 🙂

Re: roaming

hairbag1 — Sun, 10 May 2020 16:56:58 GMT

@brettster99 wrote:
@hairbag1

Got it thank you 🙂

No prob...good question though.

😷

Re: roaming

gblackma — Sun, 10 May 2020 17:06:23 GMT

@qiaoshuhong add the TextNow voip app and use it via Wifi to make / receive / send calls and texts in Canada and to the United States for free. You can also use it over WiFi worldwide to call and get calls from Canada. Since you get a Canadian number. Stay safe.

Re: roaming

brettster99 — Sun, 10 May 2020 17:16:28 GMT

@gblackma

Good to know. Just downloaded the app onto my phone now. Now to try and make my plan $0 haha. It's gonna take years for me

Re: roaming

gblackma — Sun, 10 May 2020 17:19:42 GMT

@brettster99 if you are on a limited minutes plan, in my case, the $15 plan. You can also use it as I do to check my voicemail from my own phone without using the minutes from the PM plan. Simply dial your PM phone number - reject the call when it rings (this sends the call to voicemail) - press the * key to allow you to enter your password. - enter - and you are in your voicemail account - Hang up when you are finished. No minutes used.

You can also use Google hangouts and Google dialer combined if on an Android phone.

Re: roaming

Triguy — Sun, 10 May 2020 17:24:03 GMT

Roaming is only available for the US. Otherwise, you would need either a local sim or use Gigsky. If you have access to wifi then you could use apps like WhatsApp, Skype, Fongo, or Textnow.

Re: roaming

mjuddi — Sat, 14 Nov 2020 18:27:01 GMT

I didn’t know PM doesn’t offer any roaming service and now stuck here in Asia wondering why my phone isn’t connecting 😩

this is too bad... PM should add it at least as an add on like US. TOO BAD. I’ll leave PM as soon as I am back to Canada. This is very very annoying.

Re: roaming

Anonymous — Sat, 14 Nov 2020 18:32:44 GMT

@mjuddi wrote:
I didn’t know PM doesn’t offer any roaming service and now stuck here in Asia wondering why my phone isn’t connecting 😩

this is too bad... PM should add it at least as an add on like US. TOO BAD. I’ll leave PM as soon as I am back to Canada. This is very very annoying.

@mjuddi

VOIP apps are very handy when you can connect to wifi. TextNow is Canadian too. Fongo is popular around these parts as well.