topic Re: Over charged for service in Get Support

Over charged for service

supreetjossan13 — Wed, 05 Jan 2022 16:52:10 GMT

Dear Public Team,

I have been charged 42.94 for a $ 40 plan. Also $2 autopay credit is not deducted. Kindly look into this.

Re: Over charged for service

Jb456 — Fri, 08 May 2020 16:18:16 GMT

Your province taxes. Has $2 auto pay worked before? Did you just sign up?

Re: Over charged for service

RossN — Fri, 08 May 2020 16:18:12 GMT

@supreetjossan13 hi it's called tax

Re: Over charged for service

zblackma — Fri, 08 May 2020 16:18:50 GMT

@supreetjossan13you have to pay taxes on your bill. Its $38 + 13% applicable taxes = $42.94.

Re: Over charged for service

Staliger — Fri, 08 May 2020 16:18:05 GMT

@supreetjossan13 What is your province? If your Autopay is enabled, you got your 2$off, but were charged 42.94 because of taxes.

Re: Over charged for service

ShawnC13 — Fri, 08 May 2020 16:18:23 GMT

@supreetjossan13 wrote:
Dear Public Team,

I have been charged 42.94 for a $ 40 plan. Also $2 autopay credit is not deducted. Kindly look into this.

@supreetjossan13 , there are taxes so you were charged $38 + 13% taxes to get $42.94

Re: Over charged for service

Naepalm — Fri, 08 May 2020 16:24:17 GMT

@supreetjossan13 wrote:
Dear Public Team,

I have been charged 42.94 for a $ 40 plan. Also $2 autopay credit is not deducted. Kindly look into this.

You are being charged the correct amount.

38.00 *

X1.13

= $42.94

Everyone has to pay taxes on their service. I know this sux but it is part of life, guaranteed two things in life: taxes and death, that's what grandma always told me. 🙂

WOW! bunch of ninjas in here today! LOL

Re: Over charged for service

geopublic — Fri, 08 May 2020 16:25:41 GMT

@supreetjossan13 wrote:
Dear Public Team,

I have been charged 42.94 for a $ 40 plan. Also $2 autopay credit is not deducted. Kindly look into this.

@supreetjossan13 🤔 $40 Cost of Plan - $2 Auto-Pay = $38 * 1.13 Tax = $42.94 👍

Re: Over charged for service

Naepalm — Fri, 08 May 2020 16:27:23 GMT

@geopublic very colourful my friend!

🙂

Re: Over charged for service

AE_Collector — Fri, 08 May 2020 19:43:25 GMT

@supreetjossan13

We’ve looked into your case and The good news is we have come to a unanimous conclusion!

AE_Collector

Re: Over charged for service

Anonymous — Fri, 08 May 2020 19:40:00 GMT

@AE_Collector wrote:
@supreetjossan13
We’ve looked into it and have come to a unanimous conclusion!

AE_Collector

lol

All those in favour say Aye. That's 7 Aye's. That's unanimous. The Aye's have it.

Re: Over charged for service

AE_Collector — Fri, 08 May 2020 19:42:18 GMT

Bring on the Next Case please...

AE_Collector