topic inability to call 712 area code in Get Support

inability to call 712 area code

Kerri — Wed, 05 Jan 2022 16:51:56 GMT

Hello. I'm trying to call a conference line with the number

712-432-xxxx but I receive the message, "Hi,! Public mobile here! Sorry! Talk is not included in your plan' hwich is not true as I have unlimited calling to the United States. thanks for any help you all can provide.

Re: inability to call 712 area code

fdrcamb519 — Fri, 08 May 2020 04:21:50 GMT

@Kerri

This is a public forum please remove phone # by clicking 3 dots and edit

Re: inability to call 712 area code

Anonymous — Fri, 08 May 2020 04:48:54 GMT

@Kerri wrote:
Hello. I'm trying to call a conference line with the number
712-432-xxxx but I receive the message, "Hi,! Public mobile here! Sorry! Talk is not included in your plan' hwich is not true as I have unlimited calling to the United States. thanks for any help you all can provide.

That's an area code/prefix that is blocked by this and many other carriers.

Re: inability to call 712 area code

Kerri — Fri, 08 May 2020 04:33:47 GMT

that's not the real phone number.

Re: inability to call 712 area code

Kerri — Fri, 08 May 2020 04:39:41 GMT

is it blocked due to spam calls? I think it's reprehensible that companies randomly decide which numbers its customers can/cannot call.

Re: inability to call 712 area code

Jb456 — Fri, 08 May 2020 04:41:38 GMT

@Kerri it's in Public Mobile terms and conditions when you joined.

Talk option required. Calls made to numbers starting with the following six digit combinations are not included in U.S. Roaming talk Add-Ons or U.S. calling from Canada and will not be completed when dialed: 712-432, 605-562, 641-552, 605-475, 605-477, 712-775, 559-726, 530-881.

Re: inability to call 712 area code

Anonymous — Fri, 08 May 2020 04:51:20 GMT

@Kerri wrote:
is it blocked due to spam calls? I think it's reprehensible that companies randomly decide which numbers its customers can/cannot call.

I looked into it quite a while ago out of curiosity but I don't remember all the details. Iirc phone companies do a background swap of call-in access. Your customers can call our customers if you let our customers call yours. Some phone companies "charge" more to access their area code/prefixes. So other companies don't play ball with them. Public Mobile is not alone in blocking some numbers.

As I said, I don't remember all the details. I'll even disclaim this attempt at an explanation 🙂

Re: inability to call 712 area code

ShawnC13 — Fri, 08 May 2020 04:56:59 GMT

@Kerri wrote:
is it blocked due to spam calls? I think it's reprehensible that companies randomly decide which numbers its customers can/cannot call.

@Kerri , the company isn't deciding it is an area code of a provider that they do not have a deal with or charges a very high rate to call numbers using their infrastructure.

Re: inability to call 712 area code

darlicious — Sun, 17 May 2020 16:14:31 GMT

@Kerri

If this is a number you have to call regularly or any of the others on the exclusion list the best way to get around this would be to get a calling card for international calling that doesnt exclude those areacodes/exchanges.

Re: inability to call 712 area code

gblackma — Fri, 08 May 2020 10:51:04 GMT

@Kerri have you tried Google hangouts and Google dialer combined if on an android phone? Or a voip app such as TextNow over WiFi? Please try and let us know if it works. Thanks.

Re: inability to call 712 area code

kb_mv — Fri, 08 May 2020 11:45:44 GMT

@Kerri Read this; https://clark.com/scams-rip-offs/12-dangerous-area-codes-you-never-want-to-dial/

particularly the part on "Traffic Pumping". It explains the issue.

Re: inability to call 712 area code

computergeek541 — Fri, 08 May 2020 19:06:11 GMT

@gblackma wrote:
@Kerri have you tried Google hangouts and Google dialer combined if on an android phone? Or a voip app such as TextNow over WiFi? Please try and let us know if it works. Thanks.

It's certainly worth a try, but those area codes and prefixes and relatively blocked out at many carriers. When a large company such as Telus does this, I would expect that most would follow, especially a free service.

Re: inability to call 712 area code

Kerri — Sat, 09 May 2020 05:37:54 GMT

Hello. While I do have Magic Jack and can utilize it, something very strange has occurred. I can access the conference line after the message about Talk not being available but only on speaker phone wit this iPhone. This sounds crazy but this is what happens.