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    <title>topic Re: PUK in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK/m-p/539324#M376710</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/134678"&gt;@lipa1&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It is really hard for us to help you if we don’t know what phone you are using to help you find it. So do what&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/117195"&gt;@gblackma&lt;/a&gt;&amp;nbsp;said so we can help you&lt;/P&gt;</description>
    <pubDate>Thu, 07 May 2020 00:23:42 GMT</pubDate>
    <dc:creator>brettster99</dc:creator>
    <dc:date>2020-05-07T00:23:42Z</dc:date>
    <item>
      <title>PUK</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK/m-p/539318#M376708</link>
      <description>&lt;P&gt;Where do I &amp;amp; how do I unblock the PUK from the phone/SIM?&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 16:51:22 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK/m-p/539318#M376708</guid>
      <dc:creator>lipa1</dc:creator>
      <dc:date>2022-01-05T16:51:22Z</dc:date>
    </item>
    <item>
      <title>Re: PUK</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK/m-p/539322#M376709</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/134678"&gt;@lipa1&lt;/a&gt;&amp;nbsp;What's&amp;nbsp; the make and model of your phone?&amp;nbsp; Thanks.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 07 May 2020 00:19:37 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK/m-p/539322#M376709</guid>
      <dc:creator>gblackma</dc:creator>
      <dc:date>2020-05-07T00:19:37Z</dc:date>
    </item>
    <item>
      <title>Re: PUK</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK/m-p/539324#M376710</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/134678"&gt;@lipa1&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It is really hard for us to help you if we don’t know what phone you are using to help you find it. So do what&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/117195"&gt;@gblackma&lt;/a&gt;&amp;nbsp;said so we can help you&lt;/P&gt;</description>
      <pubDate>Thu, 07 May 2020 00:23:42 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK/m-p/539324#M376710</guid>
      <dc:creator>brettster99</dc:creator>
      <dc:date>2020-05-07T00:23:42Z</dc:date>
    </item>
    <item>
      <title>Re: PUK</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK/m-p/539341#M376711</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/134678"&gt;@lipa1&lt;/a&gt;&amp;nbsp;, based on past experience with members asking for a PUK code, if the phone is a Samsung product, that is an unlock code that Samsung can provide.&amp;nbsp; If if is a SIM unlock code then the moderator team can supply that.&amp;nbsp;&amp;nbsp;The moderator team can be reached via private message using smartforms which is initiated by clicking on the &lt;STRONG&gt;?&lt;/STRONG&gt; on the lower right corner of the webpage or try using this &lt;A href="https://publicmobile.ca.ada.support/chat/" target="_self"&gt;link&lt;/A&gt;. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement &lt;A href="https://productioncommunity.publicmobile.ca/t5/Announcements/Unveiling-our-exciting-support-enhancement-SIMon-assisted/m-p/419287" target="_self"&gt;link&lt;/A&gt; for additional details on smartforms and the ticketing system for moderator team interactions. If use of smartform brings no joy, then use the following direct &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self"&gt;link&lt;/A&gt; to private message the moderator team. Refer to the following knowledge base &lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/251759" target="_self"&gt;article&lt;/A&gt; for additional information on the moderator team.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 07 May 2020 00:52:03 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/PUK/m-p/539341#M376711</guid>
      <dc:creator>will13am</dc:creator>
      <dc:date>2020-05-07T00:52:03Z</dc:date>
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