topic password in Get Support

password

Hasn — Wed, 05 Jan 2022 16:50:55 GMT

Hi i forgot my password for my account and i can’t reset password.

Re: password

Staliger — Thu, 25 Jun 2020 19:47:43 GMT

@Hasn You need to contact moderators: https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator

Re: password

RossN — Thu, 25 Jun 2020 19:51:53 GMT

@Hasn click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator request password reset check the envelope top right corner for a reply response time is 2 to 48 hours

Re: password

Jb456 — Thu, 25 Jun 2020 19:52:23 GMT

@Hasn

Have you tried the forgot password link?? Here it is

https://selfserve.publicmobile.ca/forgot-password/