topic Re: Payment in Get Support

Payment

cigarsmoker14 — Wed, 05 Jan 2022 16:50:19 GMT

How do I get auto pay?

Re: Payment

JoyLuck — Mon, 04 May 2020 20:28:19 GMT

Go into self service and add your credit/debit card.

Clear your browser cache/history/cookies. Close browser and open a new browser in incognito/private mode. Also, you can try a different browser.

Enter the credit card address Exactly as it appears on your statement.

Leave the apartment field blank. If needed enter your apartment number in the street address field.

Enter your postal code without spaces unless there is a space on the credit card statement then enter the first 5 digits only with the space.

Note: The credit card will get locked after a few failed attempts. You will then have to contact a moderator for assistance to have it unlocked.

Re: Payment

hairbag1 — Mon, 04 May 2020 20:28:31 GMT

@cigarsmoker14 wrote:
How do I get auto pay?

Log into My Account / Payment tab (at top), then add your credit card to your account and enable autopay for the $2 monthy rewrd.

Re: Payment

will13am — Mon, 04 May 2020 20:30:48 GMT

@cigarsmoker14 , to enable autopay, login to your self serve account, go to the payment tab. Options to add a credit card and enable autopay is found there. This is the help article covering autopay.

https://www.publicmobile.ca/en/qc/get-help/articles/set-up-autopay

Re: Payment

geopublic — Mon, 04 May 2020 20:29:31 GMT

@cigarsmoker14

Setting up AutoPay means that you earn $2 every 30 days!
To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

Two options are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the CC info

If you're having trouble registering or updating your credit card, here are a few tips you can try:

Make sure the billing information you entered is exactly as shown on your credit card statement.
Do not include any apartment/condo/suite numbers, and do not enter any special characters or abbreviations in the address line.

Hope this helps!

Re: Payment

benfatto — Mon, 04 May 2020 20:38:09 GMT

WOW 4 responses in less than 3 minutes! Tough to get a sensible word in, even edgewise.

Re: Payment

mdwallace97 — Mon, 04 May 2020 20:50:30 GMT

To set up auto pay you will need to go to the self serve page. On this page you will then click the payment tab. It will then give you the option to add your credit card for autopay. Once your autopay it hooked up you will receive 2$ off.

Re: Payment

Naepalm — Mon, 04 May 2020 20:59:25 GMT

@cigarsmoker14 wrote:
How do I get auto pay?-

Go into your self serve, click payment, click manage autopay, add autopay.

When adding auto pay make sure all info for billing matches your credit card billing.