https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560296#M376290 <P>Try these APN settings</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20200617_075827.jpg" style="width: 1080px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/34733i1690F0249A447E83/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20200617_075827.jpg" alt="Screenshot_20200617_075827.jpg" /></span></P><P> </P><P>&nbsp;</P><P>What kind of phone do you have??</P><P>&nbsp;</P><P>Welcome to Public Mobile <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P> Wed, 24 Jun 2020 23:42:27 GMT Jb456 2020-06-24T23:42:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560293#M376288 <P><STRONG>hi</STRONG></P><P>&nbsp;</P><P><STRONG>I just signed up and entered the apn info.</STRONG></P><P><STRONG>It comes up as saved and now shows public.</STRONG></P><P>&nbsp;</P><P><STRONG>But when i turned off my wifii to test it...it said i was off line.</STRONG></P><P>&nbsp;</P><P><STRONG>Help please&nbsp;</STRONG></P> Wed, 05 Jan 2022 16:50:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560293#M376288 Angelagardiner 2022-01-05T16:50:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560294#M376289 <P>Can you restart your phone?</P><P>If that doesn't work try network reset?</P><P>If that won't work you may have to factory reset</P> Wed, 24 Jun 2020 23:42:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560294#M376289 kselmak 2020-06-24T23:42:31Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560296#M376290 <P>Try these APN settings</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20200617_075827.jpg" style="width: 1080px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/34733i1690F0249A447E83/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20200617_075827.jpg" alt="Screenshot_20200617_075827.jpg" /></span></P><P> </P><P>&nbsp;</P><P>What kind of phone do you have??</P><P>&nbsp;</P><P>Welcome to Public Mobile <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P> Wed, 24 Jun 2020 23:42:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560296#M376290 Jb456 2020-06-24T23:42:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560297#M376291 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/141494">@Angelagardiner</a>&nbsp; did you enable data? Whats the make and model of your phone?&nbsp; Thanks. Welcome to PM.&nbsp; Stay safe.&nbsp;</P> Wed, 24 Jun 2020 23:43:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560297#M376291 gblackma 2020-06-24T23:43:20Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560300#M376292 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/141494">@Angelagardiner</a>&nbsp; Post a screenshot of your APN settings.</P> Thu, 25 Jun 2020 00:18:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-access/m-p/560300#M376292 geopublic 2020-06-25T00:18:25Z