topic Re: Data in Get Support

Data

mdwallace97 — Wed, 05 Jan 2022 16:50:11 GMT

Will public mobile notify you when your data is starting to run low?

Re: Data

will13am — Wed, 24 Jun 2020 23:34:15 GMT

@mdwallace97 , text notification is provided. I believe the notifications are at 75% and 90%.

Re: Data

popping — Wed, 24 Jun 2020 23:38:32 GMT

@mdwallace97 wrote:
Will public mobile notify you when your data is starting to run low?

Yes at 75% and 95% data usage levels by text message.

Re: Data

gblackma — Wed, 24 Jun 2020 23:34:20 GMT

@mdwallace97 text messages are sent out from PM 611 at 75 and 95% of your data usage. Stay safe.

Re: Data

Naepalm — Thu, 25 Jun 2020 02:21:33 GMT

@mdwallace97

Instead of eelying on a text Inwould.just go into your self serve account periodically, like every 5 or 7 days. Then if your data is runnning low then add on data for 15.00 for 1G. Or do the math to see if it makes more sense to move up to a higher plan.

Re: Data

Nezgar — Thu, 25 Jun 2020 22:02:37 GMT

@gblackma wrote:
@mdwallace97 text messages are sent out from PM 611 at 75 and 95% of your data usage. Stay safe.

This is true if you have no data add-ons on the account. If you have data add-ons, I have found no notifications are sent at all. I confirmed this in my last cycle by on-purpose using up every MB of my base data allotment.

I am not sure about if they still are sent at 75/95% of your TOTAL data allotment, but from what I've gathered from others, notifications may not be sent in that case either until all data add-ons are consumed.

With that in mind, pay regular attention to your data usage via self-serve (or 611).