topic Re: Call forwarding on the $15 plan. in Get Support

Call forwarding on the $15 plan.

LurganIeUk — Wed, 05 Jan 2022 16:49:35 GMT

I have the $15 plan and have an iPhone SE. If I call forwarded iPhone to my home phone would this be correct?

Inbound call is included on plan

Call forward would be considered outbound and would count against my 100 minutes?

Texts would remain as is...on the iPhone?

Voicemail would be taken by home phone?

Does iPhone need to be on?

Does iPhone even need to exist as long as I have a paid up plan with existing minutes?

Thanks.

Re: Call forwarding on the $15 plan.

iliketotalk — Sat, 02 May 2020 18:59:28 GMT

@LurganIeUk hi yes call forwarding will count towards your outgoing minutes all the other things remain the same no phone does not need to be on, plan just needs to be active

Re: Call forwarding on the $15 plan.

computergeek541 — Sat, 02 May 2020 18:55:19 GMT

@LurganIeUk To add, when your voicemail picks up at the forwarded phone number, that counts too.

If you aren't forwarded to your other phone number, a call going to your voicemail when someone calls you doesn't count as outgoing minutes.

Re: Call forwarding on the $15 plan.

gblackma — Sat, 02 May 2020 20:07:15 GMT

@LurganIeUk

Yes
No it doesn't.
Yes and no, if the phone is off will be stored for a minimum 3 days( I dont know how long PM stores messages). Then deleted
If the call gets there. Yes. If the signal is too low and the call never connects it will go to PM's voicemail.
No but see above.
Technically no. As long as the SIM is in Canada. And you don't care about messages.

Stay safe.

Re: Call forwarding on the $15 plan.

LurganIeUk — Sat, 02 May 2020 19:00:38 GMT

@computergeek541 wrote:
@LurganIeUk To add, when your voicemail picks up at the forwarded phone number, that counts too.

Yes I assumed that.

If you aren't forwarded to your other phone number, a call going to your voicemail when someone calls you doesn't count as outgoing minutes.

Ah good point, Thank You. And too, I have also read here that you can call into your voicemail from a land line at no count against your minutes.

Re: Call forwarding on the $15 plan.

iliketotalk — Sat, 02 May 2020 19:03:15 GMT

@LurganIeUk yes you are correct calling from another phone to your voicemail will not count toward your minutes

Re: Call forwarding on the $15 plan.

LurganIeUk — Sat, 02 May 2020 20:35:34 GMT

Thanks

Re: Call forwarding on the $15 plan.

Luddite — Sat, 02 May 2020 19:39:39 GMT

@computergeek541 wrote:
@LurganIeUk To add, when your voicemail picks up at the forwarded phone number, that counts too.

If you aren't forwarded to your other phone number, a call going to your voicemail when someone calls you doesn't count as outgoing minutes.

@computergeek541 So, an anomaly: I've noticed call forwarding to my voip line (Fongo) does not seem to count. Do you think this results from switching the call to a data based service? I haven't noticed if there is a data charge.

Re: Call forwarding on the $15 plan.

Nezgar — Sat, 02 May 2020 19:56:00 GMT

@iliketotalk wrote:
@LurganIeUk hi yes call forwarding will count towards your outgoing minutes all the other things remain the same no phone does not need to be on, plan just needs to be active

The above statement is only true for the previous version of the $15 plan.

The previous version of the $15 plan did not include unlimited incoming calls, and unconditional call forwarding did consume minutes, conditional call forwarding did not. (busy, unanswered, offline)

The current $15 plan includes unlimited incoming calls, and all call forwarding, conditional or unconditional, do not consume minutes.

Extensively tested myself with the current plan ... Maybe the old plan always consumed minutes, not sure.

Re: Call forwarding on the $15 plan.

geopublic — Sat, 02 May 2020 19:50:54 GMT

@LurganIeUk My understanding is that unofficially it will not count as minutes when the call is forwarded.

The easiest way to verify this is to setup the forward and check the minutes counter before and after.

Re: Call forwarding on the $15 plan.

computergeek541 — Sat, 02 May 2020 20:04:24 GMT

@Luddite wrote:
@computergeek541 wrote:
@LurganIeUk To add, when your voicemail picks up at the forwarded phone number, that counts too.

If you aren't forwarded to your other phone number, a call going to your voicemail when someone calls you doesn't count as outgoing minutes.
@computergeek541 So, an anomaly: I've noticed call forwarding to my voip line (Fongo) does not seem to count. Do you think this results from switching the call to a data based service? I haven't noticed if there is a data charge.

I suppose that nothing should suprise me any more. The fact that you're sending your calls to Fongo shouldn't make a difference. You'lre forwarding your calls to another phone number. Whatever that phone number's carrier is doing after that is none of Public Mobile's concern. If Public Mobile doesn't want to counts those as minutes used, who am I to argue?

Re: Call forwarding on the $15 plan.

kselmak — Sat, 02 May 2020 23:09:58 GMT

@LurganIeUk

From experience here

I know it's not supposed to but it doesn't

Very good glitch that 18xx and forwards are never counted against

Re: Call forwarding on the $15 plan.

iliketotalk — Sat, 02 May 2020 20:08:17 GMT

@Nezgar hello very interesting didn't realize that thanks for the info @geopublic seems to agree with you that's good enough for me 😄

Re: Call forwarding on the $15 plan.

Nezgar — Sat, 02 May 2020 20:13:59 GMT

@kselmak wrote:
From experience here
I know it's not supposed to but it doesn't
Very good glitch that 18xx and forwards are never counted against

It's never been officially documented whether it's supposed to work or not, but the fact that it does, and in our favour, is good. 🙂 Features like call forward are probably considered "uninteresting" and niche for marketing purposes these days.

Re: Call forwarding on the $15 plan.

LurganIeUk — Sat, 02 May 2020 20:29:24 GMT

@Luddite wrote:
@computergeek541 wrote:
@LurganIeUk To add, when your voicemail picks up at the forwarded phone number, that counts too.

If you aren't forwarded to your other phone number, a call going to your voicemail when someone calls you doesn't count as outgoing minutes.
@computergeek541 So, an anomaly: I've noticed call forwarding to my voip line (Fongo) does not seem to count. Do you think this results from switching the call to a data based service? I haven't noticed if there is a data charge.

hmmm as a Voip.ms user I see another bonus..... if on the $15 plan for call forwarding IF your Voip number is an 800 number.

Re: Call forwarding on the $15 plan.

LurganIeUk — Sat, 02 May 2020 20:36:18 GMT

Thanks

Re: Call forwarding on the $15 plan.

Nezgar — Sat, 02 May 2020 20:34:12 GMT

@LurganIeUk look 2 points below what you outlined... it says right there "Unlimited incoming calls".

Call forwarding is not defined there, but functions as I described.

Re: Call forwarding on the $15 plan.

LurganIeUk — Sat, 02 May 2020 20:37:45 GMT

@Nezgar wrote:
@LurganIeUk look 2 points below what you outlined... it says right there "Unlimited incoming calls".

Call forwarding is not defined there, but functions as I described.

Yes incoming.....but logically call forwarding turns the call into an outgoing call.

Re: Call forwarding on the $15 plan.

Nezgar — Sat, 02 May 2020 20:45:17 GMT

@LurganIeUk Yes, but people would understandably be upset if incoming calls that "conditionally" went to voicemail consumed their minutes, so they didn't.

So it was nice of PM to basically extend that courtesy to "unconditionally" forwarded calls as well with the current version of the $15 plan.

Also, traditionally with cell phone plans I've had since like 1993 always included call forwarding without using "airtime" - since when you think about it, does not use airtime. So to me it would be weird for a forwarded call to consume your airtime, now it operates more in line with the traditional expectation.

Re: Call forwarding on the $15 plan.

LurganIeUk — Sat, 02 May 2020 20:44:09 GMT

So will some one call me so I can test it out????