topic Re: Upgrade plan in Get Support

Upgrade plan

Benzie — Wed, 05 Jan 2022 16:48:53 GMT

Need to upgrade my plan from $25/month to $40/month

Re: Upgrade plan

Benzie — Tue, 23 Jun 2020 19:29:47 GMT

Need help

Re: Upgrade plan

dabr — Tue, 23 Jun 2020 19:32:08 GMT

@Benzie wrote:
Need to upgrade my plan from $25/month to $40/month

@Benzie Log into your self serve account and select Change Plan right of My Plan and select the plan you want to change to. You should also make sure to select Change at Next Renewal as PM doesn't offer refunds or prorate for whatever is remaining in your current plan.

Re: Upgrade plan

Luddite — Tue, 23 Jun 2020 19:33:42 GMT

@Benzie If you upgrade immediately there is no credit for unused time. To activate a new plan login to your account and click Change Plan. Pay close attention to the directions amd cautions.

Re: Upgrade plan

gblackma — Tue, 23 Jun 2020 19:34:09 GMT

@Benzie there are two options to change your plan. At next renewal and change immediately. Its recommended to choose at next renewal date, since change immediately loses you what you paid for the period and you are immediately charged, in your case $40 for the new plan. Heres an article on switching plans https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

And here's where and how to do it.

Welcome to the community. Stay safe.

Re: Upgrade plan

Benzie — Tue, 23 Jun 2020 19:35:09 GMT

Thank you

Re: Upgrade plan

sa7375 — Mon, 29 Jun 2020 20:00:57 GMT

@gblackma

A very comprehensive explanation indeed. Rarely does one find answers in such detail. ❤️

Re: Upgrade plan

computergeek541 — Thu, 19 Nov 2020 01:54:45 GMT