topic Re: port request in Get Support

port request

Witchtree — Wed, 05 Jan 2022 16:47:42 GMT

I just signed up and want to port my old koodo # to public mobile

Re: port request

popping — Mon, 22 Jun 2020 03:26:12 GMT

@Witchtree wrote:
I just signed up and want to port my old koodo # to public mobile

Make sure that your Koodo number is active to port your Koodo number to PM.

Provide your Koodo number to be ported, your Koodo account number and the name on your Koodo account when you create your supporting ticket using the procedure below.

Create a moderator support ticket for help using the ? button at the right side bottom corner of this page.

1. Tell SIMon "port request"
2. Ask for "moderator"
3. SIMon will give your 2 choices. Click on the "Account-specific question"
4. Then, click on "No, I want a human"
5. Click "Submit a ticket"
6. Follow instruction to create support ticket.
7. After submitted a ticket, members should check their private message SENT folder for their ticket which they just created.
If you cannot find your ticket in your SENT box, You did not create your support ticket yet. Also monitor your INBOX for any reply from moderator.
Click the envelop icon at the top right corner to access your private message mailbox.

You can also enable email notification after receiving a private message at your INBOX.
My settings --> PREFERENCES --> Private Messenger --> enable "Receive email notifications for new private messages' --> Save

Re: port number from Koodos

Witchtree — Mon, 22 Jun 2020 03:23:49 GMT

I want to port my old koodo # to my new public mobile account

Re: port request

ShawnC13 — Mon, 22 Jun 2020 03:25:21 GMT

@Witchtree wrote:
I just signed up and want to port my old koodo # to public mobile

@Witchtree, here are the latest instructions from PM. So you would follow point 2 if you're coming from Koodo Prepaid.

As a new customer, we recommend porting a number at activation with the exception of Koodo Prepaid customers.

We have made some system enhancements to improve the success rate of this activity. So long as the correct information is entered, this process should be seamless

All other customers: To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator.

Re: port request

Lorca — Mon, 22 Jun 2020 18:32:59 GMT

@Witchtree You can definitely port your postpaid Koodo number after activating a new number at Public Mobile. Follow @popping ‘s instructions.

Re: port request

computergeek541 — Fri, 28 Aug 2020 18:19:50 GMT

Re: port request

computergeek541 — Thu, 19 Nov 2020 20:47:45 GMT