topic Re: Porting from a landline problems in Get Support

Porting from a landline problems

EricW — Wed, 05 Jan 2022 16:46:13 GMT

I just ported a landline number and I can get texts and calls from my wife’s cell who is also on Public mobile, but everyone else’s texts and calls go to the old landline. The landline number was from tech savvy. I did the port and activation yesterday. Is it just a matter of waiting a couple days for the tech savvy account to close or do I need to call tech savvy?

Re: Porting from a landline problems

Luddite — Fri, 19 Jun 2020 18:09:13 GMT

Allow 2 weeks of dual service; landlines and voip are the slowest to transfer.

DO NOT close your teksavvy account; they should do that once the transfer has finished but keep an eye on your credit card just in case.

Re: Porting from a landline problems

gblackma — Fri, 19 Jun 2020 18:12:24 GMT

@EricW in the meantime you can add the TextNow app and use it over WiFi to make/ receive/ send calls and texts within Canada and to and from the US for free. Stay safe.

Re: Porting from a landline problems

Triguy — Fri, 19 Jun 2020 18:15:53 GMT

When you transfer a landline number, the process can take up to 3 business days. When your number transfer is complete, you will receive a confirmation text message.