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    <title>topic Re: Transfer funds in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534526#M374497</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/133238"&gt;@Sam4&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you lost your sim and have a new one, please don't open the new account just replace your old sim number with the new one&lt;/P&gt;</description>
    <pubDate>Sun, 26 Apr 2020 15:27:08 GMT</pubDate>
    <dc:creator>kselmak</dc:creator>
    <dc:date>2020-04-26T15:27:08Z</dc:date>
    <item>
      <title>Transfer funds</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534460#M374486</link>
      <description>&lt;P&gt;How can I do this from lost sim card to current sim card&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 16:46:12 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534460#M374486</guid>
      <dc:creator>Sam4</dc:creator>
      <dc:date>2022-01-05T16:46:12Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer funds</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534462#M374487</link>
      <description>&lt;P&gt;All you need is to purchase a new sim card.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Once you have that log into your account and click "change sim card".&amp;nbsp;&lt;STRONG&gt;Green arrow on picture below.&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20200224_194920.jpg" style="width: 985px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/31926i9DB883DD05957D6D/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Screenshot_20200224_194920.jpg" alt="Screenshot_20200224_194920.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Unless you created a new account with a new simcard??&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Then you would have to contact moderators to see if they could help you.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Simon.JPG" style="width: 282px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/31927iFFD8F121DB75563A/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Simon.JPG" alt="Simon.JPG" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;Or private message them at link below.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self"&gt;Click here&lt;/A&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 26 Apr 2020 12:21:43 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534462#M374487</guid>
      <dc:creator>Jb456</dc:creator>
      <dc:date>2020-04-26T12:21:43Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer funds</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534466#M374490</link>
      <description>&lt;P&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;you can change the SIM card number on your account via Self-Serve by following these steps:&lt;/SPAN&gt;&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;Log into your&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://selfserve.publicmobile.ca/" target="_blank" rel="noopener"&gt;Self-Serve&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;account&lt;/LI&gt;&lt;LI&gt;Go to Plan and Add-ons &amp;gt; Change SIM card&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Triguy_0-1587905077079.png" style="width: 1010px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/31929iAC1A27AB1BB7FB9F/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Triguy_0-1587905077079.png" alt="Triguy_0-1587905077079.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;Enter your new SIM card number into the field. Your SIM card number is found on the back of your SIM card, as outlined in the image below:&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Triguy_1-1587905077089.png" style="width: 1129px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/31928iA71BF27F8B3E0DFC/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Triguy_1-1587905077089.png" alt="Triguy_1-1587905077089.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 26 Apr 2020 17:23:23 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534466#M374490</guid>
      <dc:creator>Triguy</dc:creator>
      <dc:date>2020-04-26T17:23:23Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer funds</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534467#M374492</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/133238"&gt;@Sam4&lt;/a&gt;&amp;nbsp;did you create another account? Thanks.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 26 Apr 2020 12:46:46 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534467#M374492</guid>
      <dc:creator>gblackma</dc:creator>
      <dc:date>2020-04-26T12:46:46Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer funds</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534468#M374495</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/133238"&gt;@Sam4&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you give a bit more detail?&lt;/P&gt;&lt;P&gt;Did you lose you SIM?&lt;/P&gt;&lt;P&gt;Did you lose your phone?&lt;/P&gt;&lt;P&gt;Are you opening a new account and want funds to go from your old account to a new one?&amp;nbsp;&lt;/P&gt;&lt;P&gt;Are you looking for instructions on how to change your SIM in your phone?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Depending on your answers could change what you need to do next.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Have an awesome Sunday!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 26 Apr 2020 13:07:45 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534468#M374495</guid>
      <dc:creator>Naepalm</dc:creator>
      <dc:date>2020-04-26T13:07:45Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer funds</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534526#M374497</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/133238"&gt;@Sam4&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you lost your sim and have a new one, please don't open the new account just replace your old sim number with the new one&lt;/P&gt;</description>
      <pubDate>Sun, 26 Apr 2020 15:27:08 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534526#M374497</guid>
      <dc:creator>kselmak</dc:creator>
      <dc:date>2020-04-26T15:27:08Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer funds</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534572#M374498</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/133238"&gt;@Sam4&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;How can I do this from lost sim card to current sim card&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;There is no need to transfer fund.&amp;nbsp; You need to get a new SIM card and change your account to use your new SIM card.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Click the "Change SIM Card" link to update your account.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Have a better and better day!&lt;/P&gt;</description>
      <pubDate>Sun, 26 Apr 2020 17:21:20 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Transfer-funds/m-p/534572#M374498</guid>
      <dc:creator>popping</dc:creator>
      <dc:date>2020-04-26T17:21:20Z</dc:date>
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