topic Re: Activation Failed in Get Support

Activation Failed

jkp1234 — Tue, 04 Jan 2022 18:19:34 GMT

Hi,

After I did the payment it shows that the activation has failed, couldn't get my account setup, and wasn't able to receive any phone calls or texts but seems like the data is working and able to make phone calls (maybe its still porting the number over?)

Re: Activation Failed

NDesai — Tue, 29 Nov 2016 04:20:42 GMT

Is your old sim still working? If yes, porting is not fully completed yet.

Re: Activation Failed

jkp1234 — Tue, 29 Nov 2016 10:49:30 GMT

yes. the old sim still working. what do i do at this point??

Re: Activation Failed

NDesai — Tue, 29 Nov 2016 21:54:10 GMT

@jkp1234 wrote:
yes. the old sim still working. what do i do at this point??

Contact one of the mod with required info posted here: http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/td-p/85858

Re: Activation Failed

jkp1234 — Wed, 30 Nov 2016 01:26:01 GMT

Ok. I will try that. Thank you for your help!