topic Re: Weird outgoing call in Get Support

Weird outgoing call

cmbchwang — Wed, 05 Jan 2022 16:46:00 GMT

My phone is not currently in use, but I am still paying for it. Today I checked usage and found that is has been dialed all the time. The destination NO is 6475804001. it is the same number everytime. it is weird.

Re: Weird outgoing call

computergeek541 — Fri, 19 Jun 2020 04:33:33 GMT

@cmbchwang wrote:
My phone is not currently in use, but I am still paying for it. Today I checked usage and found that is has been dialed all the time. The destination NO is 6475804001. it is the same number everytime. it is weird.

This just means that someone called you and was directed to your voicemail box. It's not really an indication of an outgoing call.

Re: Weird outgoing call

Jb456 — Fri, 19 Jun 2020 04:33:15 GMT

That is the voicemail number. Someone calls you, you don't answer it gets routed to your voicemail so they can leave a message.

Re: Weird outgoing call

geopublic — Fri, 19 Jun 2020 04:34:17 GMT

@cmbchwang That's the public Mobile voicemail number.

Re: Weird outgoing call

Nezgar — Fri, 19 Jun 2020 05:24:43 GMT

@cmbchwang wrote:
The destination NO is 6475804001. it is the same number every time. it is weird.

Here is a list of local voicemail access/deposit numbers across Canada, that one being one for Toronto, Ontario. These numbers are shared for all Telus Mobility, Koodo, and Public Mobile customers.

https://productioncommunity.publicmobile.ca/t5/Discussions/Updated-list-of-Voicemail-Access-Numbers/m-p/498446#M106548

Re: Weird outgoing call

zblackma — Fri, 19 Jun 2020 10:53:21 GMT

@cmbchwang that's your voicemail number. Check your messages.

Re: Weird outgoing call

Anonymous — Fri, 19 Jun 2020 13:56:44 GMT

@cmbchwang wrote:
My phone is not currently in use, but I am still paying for it. Today I checked usage and found that is has been dialed all the time. The destination NO is 6475804001. it is the same number everytime. it is weird.

I'm curious as to why you checked usage when it's not in use. You just happened to be curious?

If set up and configured, voicemail uses call forwarding. Someone calls you. The call isn't answered for whatever reason. The phone will use call forwarding to forward the call to the number set in the dialer settings. Usually the voicemail access number. It will look like an outgoing call in the usage details. Which it is.

Perhaps the calls are numbers that you've blocked. Like scammers/spammers.

Re: Weird outgoing call

computergeek541 — Fri, 19 Jun 2020 21:04:34 GMT

@zblackma wrote:
@cmbchwang that's your voicemail number. Check your messages.

There doesn't actually have to be a voice message waiting for the customer for the voicemail number to show in the self serve usage history. That gets recorded as soon as a call is forwarded there.