topic Re: New to Public in Get Support

New to Public

Artsyannie — Wed, 05 Jan 2022 16:45:40 GMT

Just switched from Bell, so happy to try out Public. So easy making the switch, let me know if you have any tips!

Thanks

Re: New to Public

RossN — Thu, 18 Jun 2020 20:47:14 GMT

@Artsyannie wrote:
Just switched from Bell, so happy to try out Public. So easy making the switch, let me know if you have any tips!
Thanks
AA

@Artsyannie welcome to Public don't forget about auto pay for an extra 2 dollars off each cycle!! and try to refer some friends for 1 dollar each referral

Re: New to Public

mikeklemak — Thu, 18 Jun 2020 20:44:12 GMT

Welcome! I suggest staying active in the Community, ask questions, and give any answers you can!

Re: New to Public

Artsyannie — Thu, 18 Jun 2020 20:44:57 GMT

Thanks! I made sure to do that on sign up 😊

Re: New to Public

Artsyannie — Thu, 18 Jun 2020 20:45:20 GMT

Thanks!

Re: New to Public

gblackma — Thu, 18 Jun 2020 20:47:17 GMT

Welcome to PM @Artsyannie Please use these articles to better understand the system if you are interested.
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/tkb-p/knowledge_base
And
https://www.publicmobile.ca/en/on/get-help/articles/helpful-community-tips

Stay safe.

Re: New to Public

Daps — Thu, 18 Jun 2020 20:56:57 GMT

@Artsyannie Check the community forum from time to time for updates or special promotions.

If you activated in-store, be sure to register your self-serve account asap.

Otherwise if you activated at home, your account is created automatically.

Keep your pin, security question/answer stored in a safe place.

You can check your self serve account to ensure all is well with your account. Except stay off your account on renewal day, the temporary status changes to your account (suspended, expired) might give you a scare. As long as your phone is working, all is well with your account.

Re: New to Public

fdrcamb519 — Thu, 18 Jun 2020 21:04:53 GMT

@Artsyannie

Welcome to Public Mobile, add ons don’t expire, 1gb data add on can be used if run out off of data, Auto pay with credit card but can still pay. With vouchers, cc just stays on file.

Re: New to Public

Naepalm — Thu, 18 Jun 2020 21:56:56 GMT

Yay @Artsyannie another Bellonian like me that has run and become a public Mobilian. Lol

Glad you are here contribute to the community in your own unique way. est to check out old post and familiarize your self.

Some of the top topics to familiarize your self with are:

1. How do I port my number?

2. What is a PUK code?

3. Autopay failed what do I do now?

4. How can I change my plan?

5. My plan is suspended what do I do?

Thanks for joining and can wait to see some of your contributions in the future.

Oracles are here to help you along this journey as well as other member!

Cheers

Re: New to Public

yanzhiqiang — Thu, 18 Jun 2020 23:05:19 GMT

Welcome to Public Mobile.

Re: New to Public

Artsyannie — Sat, 20 Jun 2020 18:03:22 GMT

@gblackma Thank you!

Re: New to Public

Artsyannie — Sat, 20 Jun 2020 18:04:29 GMT

@Daps Thanks so much!

Re: New to Public

Artsyannie — Sat, 20 Jun 2020 18:05:35 GMT

@fdrcamb519 Thanks for the info!

Re: New to Public

Artsyannie — Sat, 20 Jun 2020 18:06:52 GMT

@Naepalm Awesome, thanks!

Re: New to Public

Dtack — Sat, 20 Jun 2020 18:38:06 GMT

Welcome to Public - I am a newbie as well. I've found the help articles very interesting as well as typing in the search bar and reading some of the threads that caught my attention. Everyone in the Community has been very helpful. I did the autopay and will see how that works when my 30 days are up...fingers crossed! Enjoy!